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IT Support Specialist

2 months ago

Reston, Virginia, United States General Dynamics Information Technology Full time

Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support for Windows and Linux systems, including system diagnosis, troubleshooting, and configuration.
  • Stay up-to-date with the latest technology developments and learn new hardware and software to ensure our clients receive the best possible service.
  • Work collaboratively with our team to prioritize and schedule work, meeting established deadlines and delivering high-quality results.
  • Communicate technical information clearly and effectively to clients, both verbally and in writing.

Requirements:

  • 5+ years of experience in IT support, with a strong background in Windows and Linux systems.
  • Excellent technical skills, with the ability to troubleshoot and resolve complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.
  • TS/SCI with Polygraph security clearance.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including paid education and certifications.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The chance to work on high-profile projects and make a real impact in the field of IT.

About Us:

General Dynamics Information Technology is a leading provider of IT services and solutions to the U.S. government and defense industry. We are committed to delivering exceptional results and making a positive impact in the communities we serve.