Front Desk Coordinator

1 day ago


Dearborn, Michigan, United States Solaris Health Holdings LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Solaris Health Holdings LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Receive and greet patients, determining the nature of their visit and providing necessary forms to establish a medical chart.
  • Verify patient eligibility and benefits, generate referral forms, and perform data entry in the Ntierprise program.
  • Respond to patient inquiries, complete the check-out process, and schedule appointments for return visits and procedures.
  • Collect patient payments, provide computerized receipts, and post payments in the Ntierprise program.
  • Perform various clerical tasks, including completing scripts, rescheduling appointments, and reviewing next day office schedules.
Requirements
  • High school graduate or GED.
  • Minimum of 1 year experience in a professional office environment.
  • Customer service experience preferred.
  • General clerical skills, including basic computer knowledge and typing speed of 30wpm.
  • Good communication and interpersonal skills.
  • Self-motivation and organizational abilities.
Working Conditions

This is a fast-paced work environment with a high volume of patients checking-in and checking-out. Probability of overtime and rotation within the front desk, phone, and file rooms. Must be able to travel to all MIU office locations.



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