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Patient Care Coordinator

2 months ago

Dearborn, Michigan, United States Great Expressions Dental Centers Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities
  • First Point of Contact: Greet patients warmly and provide a positive first impression of our dental practice.
  • Scheduling and Coordination: Schedule appointments, manage patient records, and coordinate with dental staff to ensure efficient patient flow.
  • Communication and Customer Service: Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork, and respond to patient inquiries in a professional and courteous manner.
  • Administrative Tasks: Collect and update patient information, verify and update insurance information, and process payments and insurance claims.
  • Team Collaboration: Work closely with dental staff to maintain a positive and productive work environment.
Requirements
  • Education and Experience: High school diploma or equivalent, with at least 1 year of experience in a dental or healthcare setting.
  • Skills and Qualifications: Excellent interpersonal and communication skills, proficiency in dental practice management software, and strong organizational and multitasking abilities.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for bonuses and career advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, and paid time off.
  • Professional Development: Opportunities for training and professional development to enhance your skills and career growth.