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Healthcare Support Specialist

2 months ago

Dearborn, Michigan, United States Great Expressions Dental Centers Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities
  • Front Desk Operations: Greet patients, manage patient flow, and coordinate appointments with dental staff.
  • Patient Communication: Respond to patient inquiries, provide information about dental services, and address any concerns or issues.
  • Administrative Tasks: Maintain accurate patient records, process insurance claims, and handle financial transactions.
  • Team Collaboration: Work closely with dental staff to ensure seamless communication and coordination.
Requirements
  • Education: High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
  • Experience: At least 1 year of dental office experience; proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
  • Skills: Excellent interpersonal and communication skills, proficiency in dental practice management software, and strong organizational and multitasking abilities.
What We Offer
  • Competitive Pay: Competitive base pay plus annual bonus.
  • Benefits: Medical and prescription coverage, access to the nation's best employee dental program, vision plan, 401(k) plan, and more.
About Us

Great Expressions Dental Centers is a leading provider of dental care services, committed to delivering exceptional patient experiences and investing in the growth and development of our team. We are proud to be an equal opportunity employer and welcome all qualified applicants to apply.