Healthcare Administrative Assistant

10 hours ago


Dearborn, Michigan, United States Wayne State University Physician Group Full time
Job Summary:

The Patient Services Representative (PSR) plays a vital role in the success of our outpatient clinic settings. This individual will be responsible for creating an exceptional patient and family experience by interacting with patients, guests, families, physicians, and other members of the clinical teams.

Key Responsibilities:
  • Perform day-to-day operations of the facility and general office duties, including answering a high volume of inbound calls, scheduling patient appointments, and maintaining accurate records.
  • Efficiently navigate multiple healthcare platforms and reference materials to assist patients in a timely manner.
  • Collect co-payments, fees for services, and past due balances, while identifying patients eligible for self-pay and sliding fee scale discounts.
  • Post payments, process billing information, and follow end-of-day closing procedures.
  • Provide excellent customer service to deliver a positive patient and family experience, while maintaining a safe and clean work space and patient waiting areas.
  • Travel to other clinic locations as needed to support the team.
Requirements:
  • High School Diploma or equivalent required.
  • Minimum 2-3 years of medical billing or physician office experience.
  • EHR system experience required.
  • Previous experience in a customer service position.
  • Previous experience with Nextgen or Athena systems.
Preferred Qualifications:
  • Strong working knowledge of Microsoft Excel and Word.
  • Knowledge of basic medical terminology.
  • Basic office skills, including typing 35 wpm and accurately entering alpha-numeric data.
  • Requires a high level of attention to detail.
  • Possess excellent verbal, written communication, and problem-solving skills.
About Wayne State University Physician Group:

We are a leading healthcare provider in the greater metro-Detroit community, serving over one million patients and their families annually. Our team is dedicated to advancing medical knowledge, technologies, and practices, while developing and educating the next generation of exceptional healthcare professionals.



  • Dearborn, Michigan, United States Insight Hospital and Medical Center Full time

    Job Summary:Insight Hospital and Medical Center is seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients and healthcare team.Key Responsibilities:Perform data entry and maintain accurate medical recordsCommunicate...


  • Dearborn, Michigan, United States Insight Hospital and Medical Center Full time

    Job Summary:Insight Hospital and Medical Center is seeking a highly motivated and detail-oriented Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients and healthcare team.Key Responsibilities:Perform data entry and maintain accurate medical recordsCommunicate...


  • Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Title: Administrative Support IJob Status: Full-timeBi-lingual preferred: Arabic/EnglishJob Overview: Under direct supervision, the Administrative Support I utilizes foundational skills acquired through experience and training to deliver clerical assistance to a designated functional area. Key Responsibilities: Manage phone communications, filter...


  • Dearborn, Michigan, United States Markie Perkins Full time

    Position OverviewThe Zabelle Home is seeking a dedicated medical assistant to contribute to our healthcare team. We value individuals who are detail-oriented, proactive, and committed to providing quality care.Key ResponsibilitiesEnsure accurate and up-to-date patient documentationPrepare and maintain examination areasAssist with routine medical tasksDeliver...


  • Dearborn, Michigan, United States Specialty Medical Center Full time

    Company OverviewSpecialty Medical Center is dedicated to delivering individualized patient care and rehabilitation services. Our facility provides an extensive array of offerings, such as diagnostic evaluations, pain management therapies, physical rehabilitation, innovative regenerative medicine options, and surgical interventions. We emphasize the creation...


  • Dearborn, Michigan, United States Ali Achira Endocrinology & Weight Loss Clinic Full time

    Position OverviewWe are seeking a dedicated Healthcare Support Specialist to join our medical practice. This role is essential in providing assistance within our clinic, focusing on patient care and administrative tasks.Key ResponsibilitiesAssist with patient intake and documentation.Manage electronic medical records efficiently, with a preference for...


  • Dearborn, Michigan, United States Markie Perkins Full time

    Position OverviewMarkie Perkins is seeking a dedicated healthcare assistant to become a vital part of our professional team. We are committed to providing exceptional care and support to our patients.Key ResponsibilitiesEnsure accuracy and maintenance of patient documentationPrepare and disinfect examination areasAssist in performing essential routine...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    Sign-On Bonus: $2GENERAL OVERVIEW:Under the direct guidance of healthcare providers and nursing management, the Healthcare Support Specialist undertakes a range of administrative and clinical responsibilities to enhance the quality and compassionate care delivered to patients. Responsibilities may encompass, but are not limited to, welcoming and guiding...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    NEW COMPENSATION STRUCTURE **$2, SIGNING BONUS** GENERAL OVERVIEW: Under the direct guidance of healthcare providers and nursing management, the Clinical Care Assistant carries out a range of administrative and clinical responsibilities to support the delivery of high-quality and compassionate patient care. Key responsibilities include, but are not limited...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    NEW COMPENSATION STRUCTURE **$2, SIGN ON BONUS** POSITION OVERVIEW: Under the direct guidance of healthcare providers and nursing management, the Clinical Care Assistant undertakes a range of administrative and clinical responsibilities to enhance the quality and compassionate service delivered to patients. Responsibilities may...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    Sign-On Bonus: $2POSITION SUMMARY:Under the direct supervision of healthcare providers and nursing leadership, the Clinical Care Assistant performs a range of administrative and clinical responsibilities aimed at ensuring high-quality and compassionate patient care. Responsibilities include, but are not limited to, welcoming and guiding patients to...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    Sign-On Bonus: $2POSITION SUMMARY:Under the direct guidance of healthcare providers and nursing leadership, the Clinical Care Assistant is responsible for a range of administrative and clinical responsibilities aimed at delivering high-quality and compassionate patient care. Responsibilities include, but are not limited to, welcoming and escorting patients...


  • Dearborn, Michigan, United States Henry Ford Health Full time

    COMPENSATION PACKAGE:**$2, SIGN ON BONUS**POSITION OVERVIEW:Under the direct guidance of healthcare providers and nursing management, the Clinical Care Assistant is responsible for a range of administrative and clinical responsibilities aimed at delivering high-quality and compassionate patient care.KEY RESPONSIBILITIES:Welcoming and guiding patients to...


  • Dearborn, Michigan, United States Great Expressions Dental Centers Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key ResponsibilitiesFront Desk...


  • Dearborn, Michigan, United States Kelly Services, Inc. Full time

    We are seeking an Administrative Assistant - Hybrid to join our team at Kelly Services, Inc. in Dearborn, MI. If you are looking for a challenging and rewarding role, this could be the perfect opportunity for you.About the Role:We are looking for a highly organized and detail-oriented individual to support our team. As an Administrative Assistant, you will...


  • Dearborn, Michigan, United States Captain Jays Full time

    About Captain JaysWe are a dynamic and fast-paced organization seeking a highly organized and detail-oriented Administrative Assistant to provide essential support to our team.Key ResponsibilitiesProvide administrative support to management and department staff as needed.Manage and organize schedules, appointments, and meetings for team members.Prepare and...


  • Dearborn, Michigan, United States Captain Jay's Fish & Chicken Full time

    About the RoleCaptain Jay's Fish & Chicken is seeking a highly organized and detail-oriented Administrative Coordinator to join our dynamic team. As a key member of our corporate office, you will play a vital role in ensuring the smooth operation of our daily activities.Key ResponsibilitiesOffice Management: Oversee the daily office operations, maintaining a...


  • Dearborn, Michigan, United States Rite-Hite Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Rite-Hite. As an Administrative Assistant, you will play a critical role in ensuring the smooth operation of our Kent, WA based sales & service office.Key Responsibilities:Provide administrative support to our employees, including data entry,...


  • Dearborn, Michigan, United States ACCESS (MI) Full time

    Job SummaryAs an Administrative Assistant II at ACCESS (MI), you will provide high-level administrative support to a senior-level manager within an assigned functional area. This role requires advanced skills in office procedures, record keeping, and communication. You will be responsible for managing the day-to-day operations of the manager's office,...


  • Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    Job SummaryWe are seeking an experienced Administrative Supervisor to join our team at the Arab Community Center for Economic and Social Service. The successful candidate will be responsible for overseeing the daily operations of our office, ensuring that all administrative tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise and...