Application Performance Monitoring Specialist

2 weeks ago


Bloomington, Illinois, United States Booz Allen Hamilton Full time

Position Overview:

As an Application Performance Monitoring (APM) Specialist, you will be instrumental in deploying and overseeing sophisticated APM solutions alongside Predictive AIOps technologies. Your primary responsibilities will include configuring and sustaining APM tools, managing system integrations, and facilitating the onboarding of new services into the monitoring ecosystem.

Key Responsibilities:

  • Collaborate with service owners to ensure that performance standards are met.
  • Utilize AIOps for automating issue resolution and enhancing system efficiency.
  • Provide leadership and mentorship to team members, sharing your expertise to navigate challenges and develop innovative methodologies.

Qualifications:

  • Minimum of 5 years of experience in application performance monitoring, observability, and system integration.
  • Proficient in configuring and managing APM tools such as New Relic, Dynatrace, or Datadog.
  • Experience in implementing Predictive AIOps solutions to boost operational performance and automation.
  • Ability to integrate new services into monitoring frameworks and manage performance metrics effectively.
  • Strong background in scripting languages like Python or Bash for performance optimization and automation.
  • Familiarity with ITIL and ITSM best practices for performance and service management.
  • Bachelor's degree is required.

Preferred Qualifications:

  • Experience with cloud platforms such as AWS, Azure, or GCP, and containerization technologies like Docker or Kubernetes.
  • Proven track record in managing APM-related projects or onboarding new services.
  • Knowledge of CI/CD pipelines and DevOps methodologies.
  • Strong interpersonal skills and the ability to lead discussions among diverse stakeholders.
  • APM certifications, such as Dynatrace or ITIL, are a plus.

Career Development:

We are committed to your professional growth, offering various avenues for career advancement through training programs, tuition reimbursement, and networking opportunities.

Work Environment:

Our culture emphasizes respect, equity, and the importance of diverse perspectives, fostering an inclusive workplace where you can thrive.

Benefits:

We provide a comprehensive benefits package that includes wellness programs, paid holidays, parental leave, and a generous 401(k) match, among other offerings to support your well-being.



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