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Application Performance Monitoring Specialist

2 months ago

Bloomington, Illinois, United States Booz Allen Hamilton Full time

Position Overview:

As an Application Performance Monitoring (APM) Specialist, you will be instrumental in the deployment and oversight of sophisticated APM solutions and Predictive AIOps technologies. Your responsibilities will include the configuration and maintenance of APM tools, managing system integrations, and facilitating the onboarding of new services into the monitoring ecosystem.

Key Responsibilities:

  • Collaborate with service owners to ensure their performance expectations are met.
  • Utilize AIOps for automating issue resolution and enhancing system performance.
  • Provide leadership and mentorship to team members, sharing your expertise to navigate challenges and innovate methodologies.

Qualifications:

  • Minimum of 5 years of experience in application performance monitoring, observability, and system integration.
  • Proficient in configuring and managing APM tools such as New Relic, Dynatrace, or Datadog.
  • Experience in implementing Predictive AIOps solutions to optimize operational performance.
  • Skilled in integrating new services into monitoring frameworks and managing performance metrics.
  • Familiarity with scripting languages like Python or Bash for performance tuning and automation.
  • Knowledge of ITIL and ITSM best practices for service management.
  • Bachelor's degree in a relevant field.

Preferred Skills:

  • Experience with cloud platforms such as AWS, Azure, or GCP, and containerization technologies like Docker or Kubernetes.
  • Experience in managing APM-related projects or onboarding new services.
  • Understanding of CI/CD pipelines and DevOps methodologies.
  • Ability to lead discussions and reach consensus among stakeholders.
  • Strong interpersonal and client service skills.
  • APM certifications, such as Dynatrace or ITIL, are a plus.

Career Development:

We are committed to your professional growth, offering various development opportunities, including upskilling programs, tuition reimbursement, and networking events.

Work Environment:

Our culture promotes flexibility and collaboration, whether in-person or remote, ensuring a balanced work-life dynamic.

Diversity and Inclusion:

We celebrate diverse perspectives and foster an inclusive environment where everyone can thrive.