Administrative Support Specialist
2 weeks ago
We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Medical Network of Alaska. As a Referral Coordinator, you will play a critical role in ensuring a smooth flow of patients through our specialty clinics.
Key Responsibilities- Track and coordinate all patient referrals to ensure timely and accurate processing.
- Verify patient demographics and insurance information to ensure complete and accurate registration.
- Communicate with third-party referral sources to obtain necessary information and data.
- Ensure that referrals are addressed in a timely manner and that all necessary documentation is completed.
- Verify insurance benefits and prior authorization requirements with insurance companies.
- Schedule new patients after all required information has been received.
- Maintain confidentiality and adhere to HIPAA guidelines.
- Communicate patient updates between specialty clinics and referring sources.
- Participate in ongoing training and professional development to stay up-to-date on industry best practices.
- High School Diploma or equivalent required.
- One to three months of related experience and/or training, or equivalent combination of education and experience.
- Must reside in or near Wasilla, Alaska.
- General knowledge of EMR software and Outlook programs.
- Ability to read and interpret documents, write routine reports, and communicate effectively with customers and employees.
- Ability to stand, walk, use hands, and talk and hear regularly, and occasionally sit, reach, and lift up to 50 pounds.
- Great company culture that values individuality and growth.
- Competitive compensation and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for professional growth and development.
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