Office Operations Manager

4 days ago


Knoxville, Tennessee, United States Haverty Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Operations Manager to join our team at Havertys.

The ideal candidate will have one to three years of experience in an office environment, with a strong background in customer service and administration. They will be responsible for supervising the Guest Services Office, processing customer sales, answering phones, scheduling deliveries, handling HR/Payroll duties, and Accounts Payable functions.

Key Responsibilities
  • Supervise and perform all functions in the Guest Services Office
  • Ensure the Guest Services Office is staffed sufficiently at all times
  • Communicate and train any changes to company policy and procedures for the Guest Services Office
  • Perform regular audits of store operations as stated in the Quarterly Audit Checklist for one or more locations
  • Process AP functions: merchandise and expense invoices, RTVs, purchase orders, special orders, etc.
  • Assist manager with inventory management
  • Maintain office supplies and office machines
  • Handle customer complaints and initiate existing customer service tickets
Requirements
  • Bachelor's degree or equivalent combination of education and experience
  • One year of experience in an office environment
  • Excellent communication and customer service skills
  • Ability to multi-task and work independently
  • Highly organized and detail-oriented
Estimated Salary Range:

$45,000 - $60,000 per annum, depending on experience and location.



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