Real Estate Operations Manager
1 week ago
JOB SUMMARY
Oakbrook Corporation is in search of a skilled Real Estate Operations Manager who excels in communication. The perfect candidate recognizes that tenant satisfaction is paramount in our industry. Successful managers foster positive relationships with residents by delivering exceptional customer service. They consistently exhibit thoroughness, organization, and precision in their responsibilities. The Real Estate Operations Manager oversees all aspects of property management, including leasing, maintenance, resident interactions, rent collection, and invoice processing.
WHAT'S IN IT FOR YOU
- Collaborate with a locally-owned organization proudly serving the Midwest since 1987
- Enjoy stability and strategic growth within the organization
- Benefit from consistent scheduling that promotes work-life balance
- Access a comprehensive benefits package, including generous paid time off, holidays, 401k, health, dental, vision, life insurance, long-term disability, employee assistance programs, and more
DUTIES & RESPONSIBILITIES
- Respond promptly and professionally to inquiries from residents and staff
- Maintain relationships with residents, employees, owners, and vendors
- Supervise and train property management staff
- Prepare and monitor budgets as necessary (operating expenses, capital budgets, capital expenditures)
- Compile monthly reports, lease summaries, and data analysis
- Ensure accurate coding of invoices and approve payments
- Review all lease agreements
- Coordinate collection procedures for overdue payments
- Manage resident improvements, move-ins, and move-outs
- Achieve occupancy targets
- Market the property in accordance with Fair Housing regulations and the Resident Selection Plan
- Oversee all property inspections (Investor, HUD, State Agency, etc.)
- Respond to after-hours emergencies as needed (maintenance handles most calls)
- Ensure compliance with Affordable Housing Programs
- Process move-ins and re-certification files, including income and asset verification
- Exemplify and uphold the values of Oakbrook Corporation
- Perform additional duties as assigned
KNOWLEDGE, SKILLS, & ABILITIES
- High school diploma or GED required; Associate's or Bachelor's degree preferred
- Experience in a supervisory role
- Background in residential property management or a related field
- Familiarity with Affordable Housing regulations
- Exceptional interpersonal and communication skills
- Physically capable of conducting regular property inspections, with or without accommodations
- Proficient in software applications (MRI, VMS) and computer skills
- Must possess a valid driver's license
ABOUT OAKBROOK CORPORATION
Since 1987, we have proudly served the Midwest. Our team consists of customer service professionals who genuinely care about each other and our clients. We collaborate to create solutions and build lasting relationships. We believe that dedication, a commitment to excellence, and personal connections are essential to delivering the highest value service.
From administrative to maintenance roles, our employees are dedicated and passionate about providing outstanding service to our clients. We are proud to offer a variety of vibrant career opportunities and welcome all candidates who share a commitment to serving their community and actively seeking new challenges. We are dedicated to the continuous growth, well-being, and work-life balance of all Oakbrook team members.
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