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Client Relations Specialist

2 months ago

Atlanta, Georgia, United States Brannon Poland - State Farm Agent Full time
ROLE OVERVIEW:
Brannon Poland - State Farm Agent is in search of a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance agents in attracting and retaining clients. As a Client Relations Specialist within our agency, your meticulousness, commitment to customer engagement, and sales orientation will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

We are eager to integrate your enthusiasm and marketing insights into our team as we strive for collective success.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Implement a customer-centric, needs-based assessment to inform clients about available insurance solutions.
  • Utilize outstanding communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
  • Strong commitment to customer service excellence
  • Previous sales experience (including outside sales, inside sales representative, retail sales associate, or telemarketing) is preferred
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life/Health License
  • Capable of meeting mutually established marketing objectives
  • Interest in promoting products and services tailored to customer requirements
OFFERINGS:
  • Base salary plus commission structure
  • Paid time off (including vacation and personal/sick days)
  • Comprehensive health benefits (medical, dental, vision)
  • Retirement plan options
  • Opportunities for professional growth and advancement within the office