Client Care Specialist

4 weeks ago


Atlanta, Georgia, United States Serenity Healthcare Full time
Job Opportunity

Serenity Healthcare is seeking a dedicated and compassionate Client Care Specialist to join our team. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.

About the Role

This is an entry-level position with opportunities for rapid advancement and career growth within our rapidly expanding healthcare organization. As a Client Care Specialist, you will be responsible for:

  • Connecting with patients via phone to provide support and education
  • Helping to solve problems and address patient concerns
  • Coordinating with clinics to ensure seamless patient care
  • Performing other relevant duties as needed
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Strong customer service skills and a patient-focused mindset
  • Previous experience in customer service or a related field
  • Excellent verbal and written communication skills, as well as basic math skills
  • De-escalation skills and the ability to connect with individuals from diverse backgrounds
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A supportive and collaborative work environment
  • Access to ongoing training and development opportunities
  • A comprehensive benefits package, including medical, dental, and vision coverage
How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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