Client Care Specialist
4 weeks ago
Serenity Healthcare is seeking a dedicated and compassionate Client Care Specialist to join our team. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.
About the RoleThis is an entry-level position with opportunities for rapid advancement and career growth within our rapidly expanding healthcare organization. As a Client Care Specialist, you will be responsible for:
- Connecting with patients via phone to provide support and education
- Helping to solve problems and address patient concerns
- Coordinating with clinics to ensure seamless patient care
- Performing other relevant duties as needed
To be successful in this role, you will need:
- A high school diploma or equivalent
- Strong customer service skills and a patient-focused mindset
- Previous experience in customer service or a related field
- Excellent verbal and written communication skills, as well as basic math skills
- De-escalation skills and the ability to connect with individuals from diverse backgrounds
As a valued member of our team, you can expect:
- A competitive salary and benefits package
- Opportunities for career growth and advancement
- A supportive and collaborative work environment
- Access to ongoing training and development opportunities
- A comprehensive benefits package, including medical, dental, and vision coverage
If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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Client Care Specialist
4 weeks ago
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