Client Accounts Specialist

2 days ago


Atlanta, Georgia, United States Alston & Bird's Full time
Job Title: Client Accounts Specialist About the Role: At Alston & Bird, we are seeking a highly skilled Client Accounts Specialist to join our team. As a Client Accounts Specialist, you will play a critical role in maintaining accurate account records, resolving disputed invoices, and providing exceptional client service. Key Responsibilities: * Analyze client account history and prepare collection approaches for each client * Review e-billing systems to determine invoice status * Interact with clients and attorneys to collect past due invoices * Handle communications from clients and firm staff while maintaining a high level of tact and professionalism * Research and resolve or initiate the resolution process for disputed and past due invoices Requirements: * 5+ years of commercial collections experience preferably in a law firm or service industry setting * Working knowledge of credit practices and strong working knowledge of collection techniques * High school diploma Preferred Qualifications: * College experience What We Offer: Alston & Bird is an Equal Opportunity Employer and offers a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. How to Apply: To apply for this position, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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