Client Provisioning Specialist

1 week ago


Atlanta, Georgia, United States Vatic Outsourcing Full time
Job Title: Client Provisioning Specialist

Join Vatic Outsourcing as a Client Provisioning Specialist and play a critical role in delivering exceptional client experiences. As a key member of our team, you will be responsible for managing client relationships, providing timely and accurate reporting, and ensuring seamless project execution.

Key Responsibilities:
  • Manage client relationships and provide exceptional customer service
  • Coordinate with internal teams to ensure timely project execution and delivery
  • Provide timely and accurate reporting to clients and internal stakeholders
  • Enter new, upgrade, downgrade, and disconnect service orders
  • Solicit quotes from vendors and resolve escalated orders and issues
  • Coordinate with management to ensure timely installation of client circuits
  • Schedule and prepare for customer activations and disconnections
Requirements:
  • College degree
  • 1+ years of experience in telecommunications and/or Telecom Expense Management (TEM) and/or Managed Mobility Services (MMS) industries
  • Strong communication and project management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and Excel
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading provider of Telecom Expense Management solutions


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