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Insurance Customer Service Representative

4 weeks ago

West Chester, Pennsylvania, United States Body Borneman Insurance Full time

{"h1": "Personal Lines Insurance CSR Job Description", "p": "At Body Borneman Insurance, we are seeking a dedicated and motivated Personal Lines Insurance Customer Service Representative to join our team. As a key member of our team, you will be responsible for managing an existing book of business, analyzing clients' current coverage, and recommending adjustments or new policies to ensure adequate protection. You will also be responsible for managing the sales process from lead generation to closing, including follow-ups for policy renewals. Additionally, you will address client inquiries, resolve issues, and provide ongoing support to ensure high levels of customer satisfaction.

Responsibilities:

* Manage an existing book of business and be the first point of contact to clients
* Analyze clients' current coverage and recommend adjustments or new policies
* Manage the sales process from lead generation to closing
* Address client inquiries and resolve issues
* Provide ongoing support to ensure high levels of customer satisfaction

Requirements:

* Minimum of 2 years of experience in personal lines insurance customer service and sales
* PA Property & Casualty Insurance License
* Knowledge of insurance products and ability to assess and analyze client insurance needs effectively
* Self-motivated, personable, and strong communication skills
* Detail-oriented with strong organizational skills

What We Offer:

* Competitive salary with uncapped new business commission
* Comprehensive benefits package, including health, dental, and retirement plans
* Supportive and collaborative work environment
* Light remote work available

If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.

Contact Information:

For more information, please visit our website at www.body-borneman.com or contact us at [insert contact information].

We look forward to hearing from you

Best regards,
[Your Name]"}