Customer Service Representative

3 weeks ago


West Chester, Pennsylvania, United States Scott Honda of West Chester Full time

We're seeking a Customer Service Representative to join our award-winning Service Center at Scott Honda of West Chester. As a key member of our Customer Care Team, you'll be responsible for providing exceptional customer experiences through thoughtful communication and professionalism.

Key responsibilities include:

  • Welcoming new customers and helping them schedule appointments in our Service Center
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborating with our Service Team to ensure seamless customer experiences
  • Reaching out to customers to remind them of upcoming maintenance and scheduling appointments

Requirements:

  • Experience in hospitality industries, including the automotive sector
  • Strong communication and interpersonal skills
  • Excellent problem-solving and teamwork abilities
  • Dependability and a willingness to learn new software and technology

We offer a range of benefits, including medical, dental, and vision coverage, 401k matching, and paid vacation time. If you're a motivated and customer-focused individual looking to launch your career in Customer Experience, apply today



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