Director of Customer Retention

About This RoleSaks OFF 5TH is revolutionizing the luxury off-price destination experience. As the Director of Loyalty & Credit, you will play a pivotal role in shaping our omnichannel retention marketing customer experiences. You will be responsible for the strategy and execution of our loyalty and credit programs across all customer touchpoints.Key...

About the RoleBARK is seeking a highly skilled and experienced Director of Retention to join our Direct to Consumer team. As a key member of our organization, you will be responsible for analyzing subscriber feedback and behavior metrics, developing strategies to improve subscriber retention, and advocating for the customer across all levels of the...

About the RoleBark & Co is seeking a seasoned professional to lead our retention efforts and drive subscriber happiness. As Director of Retention, you will be responsible for analyzing customer behavior, developing strategies to improve retention, and advocating for the customer across all levels of the organization.Key ResponsibilitiesDrive Results: Own...

Job Title: Director of Engagement and RetentionAt Win, we are seeking a highly skilled and experienced Director of Engagement and Retention to join our Human Capital team. This is a unique opportunity to make a meaningful impact on our organization's culture and employee experience.About the Role:The Director of Engagement and Retention will be responsible...

About 1906At 1906, we're a trailblazer in the cannabis health and wellness industry, dedicated to creating fast-acting, innovative edibles that combine the benefits of cannabis and plant medicine. Our mission is to provide safe, effective, and accessible products that enhance the lives of our consumers.We pride ourselves on our collaborative and...

Job Title: Director of Engagement and RetentionWe are seeking a seasoned professional to join our Human Capital team as a Director of Engagement and Retention. This role will play a critical part in shaping the employee experience through a diversity and inclusion lens.Key Responsibilities:Develop and execute engagement and retention strategies that create...

Job Title: Senior Director, Retention MarketingSiriusXM is seeking a Senior Director, Retention Marketing to lead the development, execution, and evaluation of strategies to reduce customer churn and improve revenue within a customer-centric experience.About the Role:This role requires a strategic thinker with strong leadership skills and a track record of...

About the RoleWe're seeking a seasoned Retention Director to join our Marketing team in New York. As a key member of our team, you'll be responsible for developing and executing a comprehensive retention strategy that drives customer loyalty and advocacy.Key ResponsibilitiesLead the development and execution of our retention strategy, focusing on email and...

About Dow Jones & Company, Inc.Dow Jones & Company, Inc. is a leading global provider of news and business information, delivering content to consumers and organizations worldwide. With a rich history spanning over 130 years, Dow Jones has established itself as a trusted source of news and information, with a presence in multiple formats, including print,...

Retention Marketing ManagerMoMA Design Store is seeking a highly analytical and data-driven Retention Marketing Manager to optimize the customer journey and drive revenue growth. Reporting to the Director of Retail Marketing, this role will be responsible for developing and executing lifecycle marketing strategies to increase customer retention and...

**About Us**Buffalo Biodiesel, Inc. is a leading provider of biodiesel solutions, dedicated to reducing carbon emissions and promoting sustainable energy practices.**Job Summary**We are seeking a highly motivated and experienced Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for retaining existing...

About the RoleJob SummaryVIZIO is seeking a highly skilled and experienced Associate Director, Customer Success to join our team. As a key member of our organization, you will play a pivotal role in developing and executing strategies to drive customer engagement, retention, and advocacy.Key ResponsibilitiesPartner Relationship Management: Own and manage all...

Job Title: Retention ManagerWe are seeking an experienced Retention Manager to join our dynamic team at Happy Mammoth, a fast-growing natural food tech business. As a key member of our international team, you will play a crucial role in developing and implementing strategies to drive customer loyalty and long-term engagement.Key Responsibilities:Develop and...

A leading healthcare organization, Tandym Group, is seeking an experienced and accomplished leader to join their team as their new Senior Director of Customer Experience. In this role, the Senior Director of Customer Experience will oversee all aspects of customer service operations, driving process improvement and excellence through the establishment of...

About the RoleBook of the Month is seeking a highly analytical and driven individual to join our DTC Growth and Retention Analyst Program. As a key member of our team, you will play a crucial role in driving growth and retention across our customer acquisition and retention teams.Key ResponsibilitiesCustomer Acquisition: Manage at-scale customer acquisition...

Director of Customer ExperienceBurrow is seeking a seasoned leader to spearhead our Customer Experience team. As Director of Customer Experience, you will be responsible for driving our customer experience strategy across the organization, ensuring seamless interactions at every touchpoint.Key Responsibilities:Develop and execute customer experience...

Job Title: Customer Experience DirectorEmblemHealth is seeking a seasoned Customer Experience Director to lead our efforts in delivering exceptional member experiences. As a key member of our leadership team, you will be responsible for driving cross-functional initiatives to improve member satisfaction, loyalty, and retention.Key Responsibilities:Lead the...

Job Title: Customer Experience DirectorEmblemHealth is seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. As a key member of our leadership team, you will be responsible for driving strategic initiatives that enhance customer satisfaction, loyalty, and retention.Key...

About the RoleWe are seeking a highly skilled DTC Retention Manager to join our team at Solomon Page. As a key member of our Sales department, you will be responsible for leading email, SMS, loyalty, and direct mail programs to drive customer loyalty, lifetime value, and churn prevention.Key ResponsibilitiesDevelop and Execute Retention Strategies: Create...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Director to join our team at Verb Energy. As a key member of our leadership team, you will be responsible for developing and executing top-tier customer experience strategies to drive customer retention and increase Customer Lifetime Revenue.Key ResponsibilitiesEnsure quality...