**Bakery Team Lead**

2 weeks ago


Chicago, Illinois, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Bakery Department at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and Develop a High-Performing Team
    • Recruit, train, and develop team members to achieve sales and operational goals
    • Provide coaching and feedback to team members to improve performance and retention
  • Drive Sales Growth
    • Develop and implement sales strategies to drive revenue growth
    • Monitor and analyze sales data to identify trends and opportunities
  • Ensure Exceptional Customer Service
    • Develop and implement customer service strategies to drive customer loyalty
    • Monitor and address customer complaints and concerns
  • Manage Store Operations
    • Oversee daily store operations, including inventory management and merchandising
    • Ensure compliance with company policies and procedures
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
  • Excellent interpersonal, motivational, team building, and customer relationship skills
  • Capable of teaching others in a positive and constructive manner
  • Thorough product knowledge
  • Advanced knowledge of regulatory and safety policies and procedures
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
Working Conditions
  • Must be able to lift 50 pounds
  • In an 8-hour work day: standing/walking 6-8 hours
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting and reaching
  • Exposure to FDA-approved cleaning chemicals
  • Exposure to temperatures: 90 degrees Fahrenheit
  • Ability to work in wet and dry conditions
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
  • May require use of ladders

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