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Front Desk Coordinator

2 months ago

Mansfield, Ohio, United States Universal Health Services Full time

### Job Summary

We are seeking a highly skilled and detail-oriented Receptionist to join our team at Universal Health Services. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls and visitors, and supporting various departments within the facility.

### Key Responsibilities

* Greet and direct visitors, patients, and staff members in a professional and courteous manner
* Answer and respond to incoming calls, taking messages and transferring calls as needed
* Manage and maintain accurate records, files, and databases
* Provide administrative support to various departments, including Risk Management, Intake, and Human Resources
* Maintain confidentiality and discretion when handling sensitive information

### Qualifications

* High School Diploma or equivalent required
* 1-3 months of related experience and/or training, including common computer software programs
* Valid State Driver's License with appropriate endorsements
* Certified in CPR and First Aid

### Skills and Abilities

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong organizational and time management skills
* Ability to maintain confidentiality and handle sensitive information

### Work Environment

The work environment for this position is a basic office environment in a facility setting. The noise level in the work environment is usually moderate.

### Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; and use hands to finger, handle, or feel.

### Therapeutic Hold

The employee may occasionally be required to physically restrain clients, using authorized hold procedures as a last resort for protection of resident and staff.