Chiropractic Clinic Coordinator
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our members and patients.
Key Responsibilities:
- Provide excellent customer service to members and patients, responding to their needs and concerns in a timely and professional manner.
- Manage patient flow through the clinic, ensuring efficient and organized check-in and check-out processes.
- Process transactions and maintain accurate patient accounts, utilizing point of sale software.
- Participate in marketing and sales opportunities to attract new patients to our clinics.
- Work collaboratively with the healthcare team to ensure a positive and supportive environment for patients and staff.
- Stay up-to-date on membership options, packages, and promotions, effectively communicating this information to patients and staff.
- Maintain a clean and organized workspace, adhering to clinic standards.
Requirements:
- High school diploma or equivalent (GED) required.
- Previous sales or customer service experience preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and maintaining a positive attitude.
- Basic computer skills and proficiency in point of sale software.
- Ability to stand and/or sit for long periods, with occasional lifting up to 50 pounds.
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care by introducing its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry.
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