Front Desk Representative

2 weeks ago


Mansfield, Ohio, United States Best Western Full time

Best Western

**Job Summary**

As a Front Desk Agent at Best Western, you will be responsible for maintaining an inventory of vacancies, reservations, and room assignments. You will also take same-day reservations and future reservations when necessary. Additionally, you will be expected to know room locations, types of rooms available, and room rates. Your duties will include registering arriving guests and assigning rooms, as well as processing guest check-outs and handling monetary transactions.

**Key Responsibilities**

* Maintain accurate records of guest reservations and room assignments
* Process guest check-outs and handle monetary transactions
* Provide excellent customer service to guests
* Maintain a clean and organized front desk area

**Requirements**

* High school diploma or equivalent required
* Previous experience in a customer service role preferred
* Ability to work in a fast-paced environment
* Strong communication and problem-solving skills

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career advancement
* A dynamic and supportive work environment

**Hiring Immediately**



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