Member Services Rep M-F 6a-2:30p

2 days ago

Irondale, Missouri, United States Planet Fitness Full time
Position: Member Services Rep - Full Time - Day

We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience BILINGUAL English/Spanish are encouraged to apply

Some of your responsibilities will include:

Customer Service/Front Desk Activities:
  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
  • Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
  • Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work alongside an amazing group of talented, dynamic professionals
Want more reasons?
  • Medical, Dental, Vision Insurance
  • PTO - Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Afternoon Evening Shift Rep

    1 week ago

    Irondale, Missouri, United States Planet Fitness Full time

    About the PositionWe are seeking a dedicated Afternoon/Evening Shift Rep to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for providing exceptional customer service, answering phone calls, and maintaining a clean and organized front desk area during your shift.Main Responsibilities:Provide exceptional customer...

  • Plumbing Service Technician

    3 days ago

    Irondale, Missouri, United States Mr Rooter Full time

    About UsM. Rooter Plumbing is a leading provider of plumbing services, committed to delivering exceptional solutions to our customers. Our team of experienced professionals is dedicated to providing top-notch service and support.Job SummaryWe are seeking a skilled Plumbing Service Technician to join our team. As a key member of our team, you will be...

  • Restaurant Customer Service Team Member

    3 weeks ago

    Irondale, Missouri, United States Jason's Deli Full time

    Jason's Deli - 20117 US 19 [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders; Ensure...

  • Merchandise Handler Team Member

    7 days ago

    Irondale, Missouri, United States Walmart Full time

    Job OverviewOur Seasonal Team Associates are responsible for ensuring that our stores are well-stocked and organized. This includes receiving and processing shipments, maintaining inventory levels, and working closely with other team members to achieve sales goals.Key ResponsibilitiesReceive and process shipments in a timely and accurate mannerMaintain...

  • EIT 2 Position Open

    5 days ago

    Irondale, Missouri, United States GAI Consultants Full time

    About GAI Consultants:GAI Consultants is a leading consulting firm dedicated to providing innovative solutions to complex problems. We pride ourselves on our commitment to excellence, quality, and customer satisfaction.Job Overview:We are seeking an experienced Civil EIT 2 to join our team and contribute to our mission of delivering exceptional service to...

  • Utility Team Member

    2 weeks ago

    Irondale, Missouri, United States Eat'n Park Hospitality Group Full time

    This is a part time position with hours of 8AM to 2PM, Monday to Thursday. The pay rate is $17.00 / hour. Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with...

  • Member Experience Specialist

    3 weeks ago

    Irondale, Missouri, United States Planet Fitness Full time

    About Us: Planet Fitness is a rapidly growing gym chain dedicated to providing a supportive and non-intimidating environment for members. Our mission is to make exercise enjoyable and accessible for everyone.Job Description: As a Member Services Representative, you will play a crucial role in achieving this mission by delivering exceptional customer service...

  • Executive Lead for Corporate Growth

    3 days ago

    Irondale, Missouri, United States MSA - The Safety Company Full time

    ResponsibilitiesCORPORATE AND M&A STRATEGIES:Identify, research, analyze, and value potential acquisitions, joint ventures, investments, and other strategic growth opportunities.Work closely with the Executive Director, Corporate Development to lead the development of M&A strategies.Provide insights and recommendations to team members and other key...

  • Parkhurst - Utility Team Member

    3 weeks ago

    Irondale, Missouri, United States Parkhurst Dining Full time

    This is a part time position with hours of 8AM to 2PM, Monday to Thursday. The pay rate is $17.00 / hour. Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with...

  • Solutions Architect

    7 days ago

    Irondale, Missouri, United States Westinghouse Electric Company, LLC Full time

    We're looking for a talented Principal Engineer - Linux to join our team at Westinghouse Electric Company, LLC. As a key member of our Linux services team, you'll be responsible for administering, managing, and maintaining Linux systems and servers.Job DescriptionIn this role, you'll install, configure, and troubleshoot Linux systems, identifying problems...

  • Team Member Coordinator

    1 week ago

    Irondale, Missouri, United States GetGo Caf + Market Full time

    About UsGetGo Caf + Market is a leader in the convenience store industry, known for our high-quality products and exceptional customer service. We are committed to creating a positive and supportive work environment that fosters growth and development for our team members. We are currently seeking reliable and hardworking individuals to join our team as Team...

  • Restaurant Team Member

    22 minutes ago

    Irondale, Missouri, United States McDonald's Full time

    About the RoleWe're seeking a Restaurant Team Member to join our busy McDonald's team. As a key member of our crew, you'll be responsible for providing a warm and welcoming experience for our customers.Key responsibilities include taking accurate food orders, preparing food to a high standard, and maintaining a clean and organized workspace. You'll work...

  • Service Writer

    3 weeks ago

    Irondale, Missouri, United States Walmart Full time

    Key QualificationsTo be successful as an Automotive Service Associate, you should possess the following qualifications:High school diploma or equivalent required; some college or technical training preferred1-2 years of experience in a related field, such as automotive repair or customer serviceExcellent communication and interpersonal skillsAbility to work...

  • Director of Business Development and Mergers

    3 days ago

    Irondale, Missouri, United States MSA - The Safety Company Full time

    About the RoleThis critical position will work closely with the Executive Director, Corporate Development to develop and execute M&A strategies. Key responsibilities include providing insights and recommendations to team members and stakeholders based on research and analysis of the industry, as well as detailed due diligence of potential opportunities.

  • Store Team Member

    7 days ago

    Irondale, Missouri, United States Michael's Inc Full time

    Michaels, Inc. is hiring Store Team Members to join our team!As a Store Team Member, you will be responsible for maintaining a clean and organized store environment, as well as providing excellent customer service to our customers.Responsibilities:Maintain store appearance and organizationRestock shelves and merchandise displaysAssist customers with finding...

  • Café Team Member

    1 week ago

    Irondale, Missouri, United States GetGo Café + Market Full time

    Dynamic Career Opportunities at GetGo Café + MarketWe are currently hiring full-time and part-time team members for multiple positions, including Overnight Grocery Clerk, Cashiers, Kitchen Team Members, and Car Wash Team Members.No high school diploma is required for these roles, and we offer an attractive overnight shift differential of $2.00.We are...

  • Meat Team Member

    2 weeks ago

    Irondale, Missouri, United States Giant Eagle Full time

    As a Meat Wrapper, you will ensure that our guests are receiving the best and most delicious products, presented according to their requirements. In addition to providing unparalleled guest service and supporting the Meat Lead, you'll be the one we l Team Member, Meat, Meat Wrapper, Retail, Grocery

  • Overnight Team Member

    1 week ago

    Irondale, Missouri, United States GetGo Café + Market Full time

    Job Summary A GetGo Retail Team Member application is for a variety of positions that GetGo frequently hires. By submitting this application, you are expressing interest in this location, and will be considered for all non-leadership positions available within the location. We are looking for full-time and part-time Team Members for multiple positions...

  • Kitchen Team Member

    3 days ago

    Irondale, Missouri, United States Atria Senior Living Full time

    About Atria Senior LivingWe are a leading provider of senior living communities, dedicated to enhancing the lives of our residents and their families. Our mission is to create supportive environments where individuals can thrive, both physically and emotionally.Job SummaryWe are seeking a skilled Kitchen Team Member to join our team at Atria Senior Living....

  • Dining Room Team Member

    2 days ago

    Irondale, Missouri, United States First Watch Restaurants Full time

    Job SummaryWe are seeking a skilled Dining Room Team Member to join our team at First Watch Restaurants. As a key member of our service staff, you will be responsible for ensuring that our guests have an exceptional dining experience.