Executive Director of Operations
4 weeks ago
About the Role:
The General Manager will be responsible for overseeing the day-to-day operations of our transportation services, ensuring the delivery of safe and reliable service to our customers. This includes managing a team of employees, overseeing contract assets, and maintaining a strong relationship with clients and the community.
Key Responsibilities:
- Proven relationship builder with employees, clients, and the community
- Set commercial and operational strategic direction for the business unit team
- Responsible for identifying and developing business growth opportunities
- Optimize return on assets deployed within the business
- Ensure services are provided within budget and develop action plans to improve operational efficiencies
- Responsible for determining and delivering business unit budget
- Ensure compliance with state and federal regulations and Transdev corporate safety standards
- Responsible for all staff management, development, and training
- Ensure effective environmental compliance and sustainability management
- Provide complete and accurate data collection, compilation, analysis, and reporting
Requirements:
- Completion of a four (4) year college degree in a relevant field
- Experience in Business Administration, Logistics, Transportation, or related field
- Minimum of 10 years as a successful General Manager of a project of a similar size and scope
- Labor relations experience
Skills and Knowledge Required:
- Knowledge of relevant federal and state employment laws
- Thorough knowledge of ordinances and regulations underlying the transit operation
- Requires 3-5 years of recent and relevant direct experience managing all aspects of a para-transit and fixed-route service
- Prior experience working with collective bargaining agreement
- Thorough knowledge of the methods of operation of the transit system's staff and operational departments
- Ability to build solid and maintain strong working relationships with clients
- Ability to manage cost control and financial budget
- Working knowledge and proficiency with Microsoft Office Suite
- Understanding of technology, apps, Wi-Fi, and understanding of transportation technology
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
- Ability to organize and perform work efficiently, strong attention to details
- Ability to work effectively with union partners, including labor grievances and negotiations
Travel Requirement:
The General Manager will be required to travel occasionally for business purposes.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
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