Receivables Management Specialist

2 weeks ago

Baltimore, Maryland, United States LEN THE PLUMBER LLC Full time
Job Overview

Accounts Receivable Specialist Position

This is a Full-Time Hourly role, requiring on-site presence.

As an Accounts Receivable Specialist, you will be instrumental in overseeing the financial dealings of the organization by ensuring the precise and prompt handling of cash, checks, credit card transactions, and automated payments. Your responsibilities will include reconciling accounts and collaborating with both internal teams and external partners to address invoice and payment discrepancies. Furthermore, you will manage various administrative duties associated with accounts receivable operations.

Key Responsibilities:

  1. Receive and authenticate cash and checks from service lines.
  2. Prepare deposits for banking and ensure adherence to banking protocols.
  3. Coordinate with the bank to establish check scanners for efficient deposit processing.
  4. Generate and post deposit batches from branches and automated batches for credit card transactions and automated payments.
  5. Engage with customers for collection efforts through various communication channels.
  6. Refer uncollectible accounts to collection agencies or legal representatives and work with them to resolve outstanding debts.
  7. Adjust or reverse revenue for open balances as necessary.
  8. Process customer refunds accurately and in a timely manner.
  9. Address customer requests for certificates of insurance promptly.
  10. Handle credit card chargebacks by investigating, liaising with branch managers for rebuttals, and responding to inquiries.
  11. Manage returned checks by investigating, collecting, and contacting branch managers as needed for resolution.
  12. Oversee Wells Fargo charges and disputes through thorough investigations and collaboration with branch managers for rebuttals.
  13. Investigate payment issues and discrepancies to maintain accurate financial records.
  14. Respond to branch and customer inquiries promptly to resolve requests and address any issues effectively.
  15. Participate in accounts receivable meetings with management to determine appropriate actions on outstanding invoice matters.
  16. Identify opportunities for process enhancements and efficiencies.

Qualifications:

  • 3-5 years of proven experience in accounts receivable or a related field.
  • Strong grasp of accounting principles and financial processes.
  • Proficient in accounting software and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Able to work independently and collaboratively in a dynamic environment.
  • Meticulous attention to detail and accuracy in data entry and financial transactions.
  • Strong organizational and time-management capabilities.
  • Ability to maintain confidentiality and manage sensitive information appropriately.
  • Capability to identify and engage in process improvement initiatives.
  • Bachelor's degree in Accounting, Finance, or a related discipline is preferred but not mandatory.

Compensation:

  • Based on experience.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans.
  • 401(k) matching.
  • Short-Term and Long-Term Disability.
  • Life Insurance.
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Employee Assistance Program (EAP).

Disclaimer: The above job description is not intended to be exhaustive of all responsibilities, skills, efforts, or working conditions associated with this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Equal Opportunity Employer

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