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Accounts Receivable Specialist

2 months ago


Baltimore, Maryland, United States Ferguson Enterprises Full time

About Ferguson Enterprises:
Since its inception, Ferguson has been a leading provider of high-quality supplies across various sectors. Our mission is to enhance infrastructure, create better living spaces, and support thriving businesses. We are dedicated to simplifying complex projects for our clients, ensuring their success and sustainability.

Ferguson boasts a workforce of approximately 36,000 associates spread across 1,700 locations. We are a community of dedicated professionals united by a common goal: to build something meaningful and impactful. Here, you can cultivate a fulfilling career at a company that aligns with your values.

Position Overview:
Ferguson is on the lookout for a skilled Accounts Receivable Specialist to become a vital part of our team.

Work Schedule:
Monday - Friday, 8 AM - 5 PM

Compensation:
Starting at $25 per hour, with potential for higher pay based on experience.

Key Responsibilities:
1. Manage credit accounts in accordance with established organizational guidelines.
2. Process customer payments, reconcile outstanding balances, and prepare regular reports on accounts receivable and overdue accounts.
3. Assist customers with inquiries and issues related to their accounts.
4. Provide routine clerical support, including copying, mail distribution, basic calculations, and maintaining records in line with standard procedures, ensuring all work is verified by a supervisor.
5. Authorize order ticket releases for credit accounts under restriction.
6. Update and summarize receivables.
7. Address uncollected CODs and manage NSF check processes.
8. Investigate and resolve credit card chargebacks.
9. Conduct collection activities, including follow-up inquiries, negotiating repayment terms with overdue accounts, and determining when to refer accounts to collection agencies or write off receivables.

Qualifications:
- Preferred credit experience of 0-3 years.
- Strong ability to prioritize tasks effectively to manage multiple demands and meet deadlines.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access, etc.).
- Strong data entry skills with attention to detail.
- Basic math skills are essential.

At Ferguson, we prioritize the well-being of our associates as much as their hard work. We are committed to providing a comprehensive benefits package that supports the mental, physical, and financial health of our team members. Our offerings include health, dental, and vision insurance, paid time off, life insurance, and a 401(k) plan with company matching. We also provide additional meaningful benefits tailored to diverse needs, such as mental health support, family-building benefits, paid parental leave, associate discounts, and opportunities for community involvement.

Compensation Range:
$30.54 per hour. Please note that estimated ranges are displayed monthly for salaried roles or hourly for other positions. This role is eligible for bonus or incentive plans.

Ferguson Enterprises, LLC is an equal opportunity employer and a government contractor, adhering to the requirements that prohibit discrimination against qualified protected veterans and individuals with disabilities. We are committed to creating a diverse and inclusive workplace.