Customer Engagement Specialist

2 weeks ago


Santa Paula, California, United States Ultimate Staffing Services Full time
Job Overview

Customer Engagement Specialist needed for a dynamic organization.

Industry: Residential Community Sales

Compensation: $22.88/hour

Availability: Must be open to weekend shifts with two weekdays off.

We are in search of enthusiastic and personable candidates to join our team as a Customer Engagement Specialist. This role will be based at a premier, well-established residential community.

ROLE RESPONSIBILITIES:

Your primary focus will be to deliver exceptional customer service by greeting visitors and conducting informative sales presentations to prospective residents of this vibrant community.

You will guide professional tours of the community's facilities and amenities, and assist with special events and openings.

Collaboration with guest homebuilder sales teams will be essential to provide outstanding service and support in achieving their sales objectives.

You will work closely with a dedicated team of company managers and associates from Marketing and Community Development to meet both individual and team performance targets.

Your working hours will be from 9 AM to 6 PM, with weekends being the peak times, necessitating weekend availability.

QUALIFICATIONS:

The ideal candidates will be polished and energetic sales and service professionals, possessing excellent interpersonal skills and a positive attitude.

1-3 years of experience in a high-end customer service or sales environment will greatly benefit your success in this role.

Proficiency in MS Word and basic MS Excel is required.

Integrity, honesty, and teamwork are core values we uphold; we encourage you to embody these principles.

Please note that a valid driver’s license may be necessary for business-related travel, with mileage reimbursement for travel beyond your regular commute.

LICENSE, COMPENSATION & BENEFITS:

A Real Estate Salesperson license is required or must be obtained within the first six months of employment (the company will cover initial course costs and associated fees).

In addition to a starting salary of $22.88/hour, you will receive a monthly cellphone allowance of $60 and potential for annual bonuses and raises.

After 60 days, you will have the opportunity to enroll in various company medical and dental benefits plans.

A clothing allowance of $650 will be provided after your first month, followed by an annual allowance of $450.

After one year, you will be eligible to participate in the company 401K savings plan with a matching contribution.

JOIN A LEADING ORGANIZATION: Our company is nationally recognized and growing, with a strong commitment to promoting from within. We offer industry-leading training and a vibrant culture that prepares you to be a valued member of our team and advance your career.

We welcome all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.



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