Customer Service Specialist

2 weeks ago


Santa Paula, California, United States Lewis Group of Companies Full time


CUSTOMER SERVICE SPECIALIST

About the Role:
We are looking for a motivated and personable individual to fill the role of Customer Service Specialist. This position is crucial in creating a welcoming environment for potential residents and showcasing our vibrant community.

KEY RESPONSIBILITIES:
  • Provide exceptional customer service by greeting visitors and delivering informative presentations to prospective residents.
  • Conduct guided tours of the community's facilities and amenities, assisting with events and openings.
  • Collaborate with homebuilder sales teams to ensure outstanding service and support for their sales objectives.
  • Work closely with a dedicated team of managers and associates from Marketing and Community Development to meet performance targets.
  • Maintain a flexible schedule, including weekend availability, with weekdays off.

    Note: Responsibilities listed are a general overview and may include additional tasks as needed.
QUALIFICATIONS:
  • Successful candidates will possess strong interpersonal skills and a positive attitude, ideally with 1-3 years of experience in a customer service or sales setting.
  • Proficiency in MS Word and basic MS Excel is required.
  • Integrity, honesty, and a commitment to teamwork are essential values.
  • A valid driver’s license is necessary, as driving for company purposes may be required.
LICENSE, COMPENSATION & BENEFITS:
  • A Real Estate Salesperson license is required or must be obtained within the first six months of employment (Lewis will cover the costs associated with initial training and licensing).
  • The starting salary is $22.88/hour, with additional benefits including a $60/month cellphone allowance and potential for bonuses and raises.
  • After 60 days, employees can enroll in various medical and dental benefit plans.
  • A clothing allowance of $650 is provided after the first month, followed by $450 annually.
  • Employees are eligible to join the Lewis 401K savings plan with company matching after one year.
ABOUT LEWIS:
The Lewis Group of Companies is a recognized leader in community development, committed to fostering a culture of growth and opportunity. We pride ourselves on providing top-tier training and promoting from within, ensuring that our employees are well-prepared to contribute to our ongoing success.

We are an equal-opportunity employer and encourage applicants from diverse backgrounds to consider joining our team.

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