Customer Engagement Specialist

2 weeks ago


Santa Ana, California, United States Valyrian Consultants Inc Full time
Job Overview

Valyrian Consultants Inc is a leading firm dedicated to enhancing customer interactions and driving sales growth. Our innovative approach focuses on direct engagement, fostering strong connections between our clients and their customers.

We are excited to announce an opening for the role of Direct Customer Service Specialist. This entry-level position is ideal for individuals eager to develop their skills in customer service and sales.

Key Responsibilities:

  • Engage directly with designated client customers to cultivate enduring relationships.
  • Address customer inquiries and suggest relevant products and services.
  • Participate in daily training sessions to remain informed about client offerings and objectives.
  • Collaborate with marketing and sales teams to gain comprehensive knowledge across all areas, paving the way for future leadership opportunities.
  • Facilitate sales as needed, maintaining meticulous records of all customer interactions.

Benefits:

  • Unlimited access to training and development resources.
  • Opportunities for virtual networking.
  • Annual company-sponsored trips.
  • Regular team-building activities.
  • Fast-track career advancement potential.

Qualifications:

  • High school diploma or GED equivalent preferred, but not mandatory.
  • 0-2 years of experience in customer service, sales, or marketing.
  • Strong communication skills are essential.
  • Willingness to learn and adapt to new skills.
  • Ability to thrive in a collaborative team environment.

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