Warranty Management Coordinator

2 weeks ago


Riverside, California, United States LGI Homes Full time
Customer Service Manager

LGI Homes is seeking a committed Customer Service Manager to enhance their team. As a distinguished homebuilder, LGI Homes prides itself on its dedication to quality and customer satisfaction. The ideal candidate will be enthusiastic and ready to adapt to the unique systems and culture of LGI Homes.

The Customer Service Manager will be instrumental in managing warranty inquiries for LGI Homes' completed projects. Key responsibilities include overseeing subcontractors, ensuring compliance with vendor specifications, maintaining construction quality, and facilitating homeowner orientations. Exceptional communication skills, a solid understanding of construction processes, and a customer-centric approach are vital for success in this position.

Key Responsibilities:

  • Oversee warranty inquiries for completed projects
  • Manage subcontractor coordination and vendor compliance
  • Ensure construction quality standards are met
  • Conduct training sessions and homeowner orientations

Qualifications:

  • Preferred 2 years of experience in construction
  • Strong customer service orientation with excellent communication abilities
  • Familiarity with homebuilding and construction processes
  • Ability to manage multiple tasks and foster relationships
  • Valid driver's license is required

Benefits:

  • Attractive compensation package
  • Comprehensive medical, dental, vision, and 401(k) plans
  • Employee stock purchase options and discounts on new homes
  • Extensive training and a supportive company culture

Compensation: Base Salary: $50,000 - $70,000, Additional Compensation: 10% annual bonus potential, $125 monthly phone allowance, $500 car allowance.



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