Commercial HVAC/R Branch Manager

2 months ago

Riverside, California, United States SelecSource Full time
Job Summary

We are seeking a highly skilled and experienced Commercial HVAC/R Branch Manager to lead our team of technicians in providing exceptional service to our commercial customers. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction while meeting departmental goals and objectives.

Key Responsibilities
  • Leadership and Management
    • Lead a team of technicians in installing, repairing, and maintaining HVAC and refrigeration systems for commercial customers.
    • Develop and implement strategies to improve customer satisfaction and departmental performance.
  • Communication and Collaboration
    • Communicate regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
    • Communicate daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
  • Financial Management
    • Review work orders, invoices, and time reports for accuracy and maintain minimal accounts receivables.
    • Develop and monitor budgets, goals, and objectives to ensure departmental profitability.
  • Vendor and Customer Relations
    • Maintain communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues.
    • Communicate directly with customers to ensure accurate communication of job or project status and requirements.
Requirements
  • 5+ years of successful and recent HVAC and Refrigeration service management experience.
  • Two years of technical training or a bachelor's degree is preferred.
  • Ability to perform advanced-level maintenance and service on HVAC and Refrigeration equipment.
  • Solid working knowledge of Word, Excel, and Outlook and the ability to learn new systems.
  • EPA Universal Certification.
  • Valid driver's license.
  • Problem-solving and conflict management skills.
  • Detail-oriented and highly organized with the ability to handle multiple tasks and assignments.
  • Ability to generate ideas and create processes to grow the service department.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to work well with management, executive leadership, support staff, and technicians.
  • Ability and willingness to work a non-standard schedule: nights, weekends, and holidays, as necessary.
What We Offer
  • Competitive pay.
  • $10,000 Sign On Bonus.
  • Medical, Dental, Vision and Prescription coverage.
  • Paid vacation and holidays.
  • 401(K)match.
  • Life insurance, AD&D and long-term disability.
  • Tuition reimbursement.
  • Opportunities available nationwide.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

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