Residential Construction Service Lead

2 weeks ago


Riverside, California, United States LGI Homes Full time
Customer Service Manager

LGI Homes is seeking a committed Customer Service Manager to enhance their team. As a prominent player in the homebuilding industry, LGI Homes prides itself on delivering exceptional service. The successful candidate will be driven and ready to adopt the distinctive systems and culture of LGI Homes.

The Customer Service Manager will be instrumental in managing warranty claims for completed communities. Key responsibilities include coordinating subcontractors, ensuring compliance with vendor agreements, supervising construction quality, and facilitating homeowner orientations. Strong communication abilities, construction expertise, and a customer-centric approach are vital for this position.

Key Responsibilities:

  • Oversee warranty claims for finalized communities
  • Coordinate subcontractor activities and enforce vendor agreements
  • Ensure construction meets quality standards
  • Conduct training sessions and homeowner orientations

Qualifications:

  • Preferred 2 years of experience in construction
  • Customer-focused with strong communication skills
  • Understanding of homebuilding and construction processes
  • Able to manage multiple tasks and foster relationships
  • Must possess a valid driver's license

Benefits:

  • Attractive compensation package
  • Comprehensive medical, dental, vision, and 401(k) benefits
  • Employee stock purchase program and discounts on new homes
  • Extensive training and a supportive company culture

Compensation: Base Salary: $50,000 - $70,000, Additional Compensation: 10% annual bonus potential, $125 monthly phone allowance, $500 car allowance.



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