Pharmacy Support Specialist

2 weeks ago


Grand Rapids, Michigan, United States D&W Fresh Market Full time

At D&W Fresh Market, we are dedicated to providing exceptional service and quality products to our customers. Our team is comprised of passionate individuals who contribute to our mission of delivering fresh and healthy options to the community.

Position Overview:

As a Pharmacy Support Specialist, you will play a vital role in assisting licensed pharmacists by ensuring the accurate and efficient delivery of medications and healthcare products to our valued customers. Your responsibilities will include preparing prescribed medications, managing inventory, and providing outstanding customer service.

Key Responsibilities:

  • Manage and organize inventory of medications, both prescription and over-the-counter.
  • Communicate with the Pharmacy Manager regarding supplies that require replenishment.
  • Process prescriptions and refills received from customers.
  • Accurately measure, package, and label medications.
  • Maintain customer profiles and assist with insurance documentation.
  • Operate the cash register, handle transactions, and provide receipts.
  • Possess comprehensive knowledge of all products available in the pharmacy.
  • Ensure the pharmacy area is clean, well-organized, and fully stocked.
  • Adhere to HIPAA regulations and all legal guidelines.
  • Assist the pharmacist with various tasks as assigned, excluding final verification of prescriptions and patient counseling.
  • Additional duties may be assigned as necessary.
Qualifications:
  • High school diploma or equivalent.
  • Preferred: One (1) year of experience in a customer service-oriented pharmacy environment. State registration or certification is required.
  • Ability to read, write, and interpret documents effectively.
  • Basic math skills are essential.
  • Knowledge of products and suggestive selling techniques.
  • Detail-oriented with strong organizational skills.
Physical Requirements:

The physical demands for this position include the ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally. The role requires standing and walking for extended periods, with frequent bending, stooping, twisting, and turning. The work environment may vary in temperature and includes exposure to outside weather conditions.

At D&W Fresh Market, we value our associates and offer a comprehensive benefits package as part of our commitment to a supportive workplace culture. We are proud to be an Equal Opportunity Employer that embraces diversity and inclusion in our workforce.

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