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Medication History Pharmacy Support Specialist

2 months ago


Grand Rapids, Michigan, United States Spectrum Health Full time

Job Overview

The Medication History Pharmacy Technician plays a crucial role in assisting with the documentation and clarification of medication histories under the supervision of a licensed pharmacist. This position involves processing, entering, and interpreting medication histories obtained from healthcare providers, ensuring comprehensive documentation within the computerized system.

Key Responsibilities

  • Deliver exceptional customer service as a liaison between the pharmacy department and patients or caregivers, facilitating communication with prescribers as necessary.
  • Accurately process medication histories obtained from physicians, nurses, and pharmacists, entering the information into the computer system while assisting in the maintenance of patient profiles.
  • Conduct thorough reviews of patient profiles for potential allergies, medication duplications, and last administered doses, promptly notifying the pharmacist of any concerns.
  • Verify the accuracy of patient profiles to ensure high-quality care.
  • Maintain a clean and organized workspace to promote efficiency and safety.
  • Adhere to all requirements for CPhT certifications and complete all assigned competencies by the designated deadlines.
  • Engage in quality assurance activities, including data collection, collation, and presentation.

Qualifications

  • High School Diploma or equivalent is required.
  • Preferred: Associate's Degree in healthcare or a related field.
  • Minimum of 1 year of relevant experience in a pharmacy setting is required.
  • Preferred: 2 years of experience in retail pharmacy.
  • Licensure as a Pharmacy Technician in the State of Michigan is required.
  • Certification as a Pharmacy Technician (CPHT) or equivalent is required within 90 days of employment.
  • Experience in medication history pharmacy technician roles is strongly preferred.
  • Eligibility to pick up virtual shifts after gaining sufficient on-site experience.

Work Environment

This position is part-time with variable shifts, contributing to a dynamic and collaborative healthcare environment. Spectrum Health is dedicated to providing a safe workplace for all team members and patients, upholding a drug-free policy and compliance with vaccination requirements.

We are committed to fostering an inclusive culture that values diversity and equity, ensuring that all team members can bring their authentic selves to work.