Head of Ticketing Operations

1 week ago


Nashville, Tennessee, United States Peachtree Entertainment Full time

Company Overview

Peachtree Entertainment stands at the forefront of discovering and nurturing new talent, playing a pivotal role in the careers of numerous artists such as Luke Combs, Morgan Wallen, and Luke Bryan. The company is dedicated to promoting a variety of artists, events, and properties, ensuring a lasting influence on the global country music scene.

Our Philosophy

With an unwavering commitment to an "artist-first" approach, Peachtree Entertainment recognizes that artists are the essence of our operations. We prioritize building partnerships with artists rather than viewing them as mere inventory.

Key Responsibilities

  • Engage collaboratively with artists, agents, managers, promoters, and marketing teams to optimize revenue across diverse ticketing platforms, emphasizing the importance of ticketing as a crucial revenue-generating function.
  • Establish and oversee a systematic reporting schedule, adapting it according to tour demands and departmental requirements.
  • Precisely monitor and report sales across both Ticketmaster and alternative ticketing platforms.
  • Create tailored reporting formats in Excel to effectively present the financial metrics of tours.
  • Manage the distribution of reports, ensuring all relevant stakeholders receive timely sales updates.
  • Leverage various Ticketmaster TMI products to extract and analyze pertinent sales data.
  • Provide administrative support and customer service as required.

Qualifications

  • Highly organized with a strong focus on scheduling, effective time management, and consistently meeting deadlines.
  • Possesses extensive knowledge of ticketing processes and inventory management, with experience in box office, venue, or event management.
  • A creative problem-solver with intermediate proficiency in Microsoft Excel, capable of developing macros and complex formulas to present information effectively.
  • Exceptional written and verbal communication skills, with the ability to gather necessary information from colleagues across various organizations.
  • Proficient in generating detailed financial reports.


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