Culinary Expo Coordinator

2 weeks ago


Chicago, Illinois, United States Hyatt Full time
Position Overview:

At Hyatt, we pride ourselves on delivering exceptional service and memorable experiences to our guests. We are currently seeking a dedicated and enthusiastic individual to join our Culinary team as a Food Service Runner. This role is essential in maintaining a seamless connection between the kitchen and the dining area, ensuring that our guests receive their orders promptly and accurately.

Key Responsibilities:
  • Facilitate the smooth flow of orders from the service staff to the kitchen.
  • Monitor the preparation of orders, prioritizing tasks and notifying management of any quality concerns or delays.
  • Assist in the final presentation of dishes, including the addition of condiments and garnishes.
  • Verify the accuracy, presentation, and temperature of dishes before delivery.
  • Deliver orders swiftly to customers to uphold our commitment to fast service.
  • Communicate essential information to kitchen staff and service team regarding customer requests.
  • Remove any obstacles in service areas, food preparation lines, or dishwashing stations.
  • Inspect the dining area and kitchen for cleanliness and adherence to sanitation standards, assisting in cleaning as needed.
  • Address customer complaints to maintain the restaurant's reputation for outstanding service.
  • Perform additional related duties as assigned.
Qualifications:
  • Ability to stand and walk for extended periods.
  • Capability to lift, carry, and place items weighing up to 25 pounds.
  • Preferred educational background in hospitality or a related field.
  • Prior experience as a Food Service Runner is advantageous.
  • Exceptional coordination and multitasking skills.
  • Strong communication and leadership abilities.
  • Customer-focused approach with the ability to remain composed in high-pressure situations.
  • Knowledge of health and safety regulations in a dining environment; Food handling certification is required.
  • Availability to work flexible shifts, including weekends and holidays, is essential for this role.


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