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Culinary Expo Coordinator

2 months ago

Chicago, Illinois, United States Hyatt Full time
Position Overview:

The Chicago Athletic Association, a prestigious establishment, is seeking a dedicated and enthusiastic individual to join our Culinary team as a Food Service Runner at Cindy's Rooftop. This role is essential in ensuring a seamless connection between the kitchen and the dining area, contributing to our reputation for exceptional service and memorable guest experiences.

Key Responsibilities:
  • Facilitate the smooth transfer of orders from the service staff to the kitchen.
  • Monitor the preparation of orders, prioritizing tasks and notifying management of any quality concerns or delays.
  • Assist in the final presentation of dishes, including the addition of condiments and garnishes.
  • Verify the accuracy, presentation, and temperature of dishes prior to delivery.
  • Deliver orders promptly to guests to uphold our commitment to fast service.
  • Communicate critical information to kitchen staff and service personnel regarding customer requests.
  • Remove any barriers in service, food preparation, or dishwashing areas to maintain efficiency.
  • Conduct inspections of the premises to ensure compliance with quality and sanitation standards, assisting with cleaning as needed.
  • Address customer concerns to maintain the restaurant's esteemed reputation for outstanding service.
  • Perform additional related duties as assigned.
Qualifications:
  • Ability to stand and walk for extended periods.
  • Capacity to lift, carry, and place items weighing up to 25 pounds.
  • Preferred educational background in hospitality or a related field.
  • Prior experience as a Food Service Runner is advantageous.
  • Exceptional coordination and multitasking skills.
  • Strong communication and negotiation abilities to lead and direct team members.
  • Customer-focused approach with the ability to remain composed in high-pressure situations.
  • Knowledge of health and safety regulations in a dining environment; Food handling certification is mandatory.
  • Availability to work flexible shifts, including weekends and holidays, is essential for this role.