Clinical Support Specialist and Patient Receptionist

2 weeks ago


Lansdale, Pennsylvania, United States Otolaryngology Plastic Surgery Associates Full time

We are a specialized Otolaryngology (ENT) practice seeking skilled individuals for the role of Healthcare Assistant and Front Desk Coordinator.

Key Responsibilities

  • The Healthcare Assistant will collaborate closely with the physician, monitor vital signs, document patient information in the electronic medical record (EMR) system, assist with medical procedures, and ensure exam rooms are prepared and sanitized. Additional tasks may be assigned as needed.
  • The Front Desk Coordinator will manage patient check-in and check-out processes, collect co-payments, and gather necessary referrals and information to facilitate a smooth patient experience. Other responsibilities may be assigned as required.

Required Qualifications

  • Minimum of 1 year of experience in a medical office environment is essential.
  • Strong customer service skills are a must.
  • Familiarity with Medent EMR or similar electronic records and scheduling systems is preferred.
  • Ability to communicate effectively and professionally with physicians and colleagues is necessary.

Practice Benefits

  • Comprehensive health insurance coverage.
  • Paid sick and personal time.
  • Vacation benefits.
  • Uniform allowance.

Details regarding benefits will be discussed further during the interview process.



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