Healthcare Receptionist

2 weeks ago

Lansdale, Pennsylvania, United States Aledade, Inc. Full time

Healthcare Receptionist

Aledade, Inc. is seeking a dedicated and experienced individual to join our clerical team in a thriving family practice environment.

Key Responsibilities:

  • Warmly greet patients upon arrival and assist with the check-in and check-out process.
  • Manage appointment scheduling using our Electronic Medical Record system.
  • Answer phone calls with professionalism and provide accurate information to callers.
  • Verify patient insurance details and maintain accurate records.
  • Exhibit strong communication skills to facilitate interactions with patients and staff.
  • Process patient charges efficiently during visits and during downtime.
  • Organize electronic patient files systematically.
  • Update patient demographics as necessary to ensure accuracy.
  • Collect co-pays and other patient payments in a timely manner.
  • Issue referrals through designated online platforms.
  • Availability to work one evening per week and occasional weekends is required.

Qualifications:

  • Outstanding customer service abilities.
  • High School Diploma or equivalent educational background.
  • Strong organizational skills to manage multiple tasks effectively.
  • Familiarity with NaviNet and EMR systems is preferred.
  • Knowledge of medical terminology is advantageous.

Please note that this position is associated with our partner practices, and the selected candidate will be working at the specified practice mentioned in the details above, not as a direct employee of Aledade, Inc., and will not be eligible for Aledade employee benefits.

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