Patient Services Coordinator

2 weeks ago

Lansdale, Pennsylvania, United States IVX Health Full time
Job Overview

Position Level
Entry Level

Location
Healthcare Facility

Employment Type
Part-Time (20 to 30 hours per week)

Educational Requirement
High School Diploma or GED

Travel Requirement
No Travel Required

Work Schedule
Monday to Thursday, with rotating Saturdays

Job Category
Administrative - Clerical

Position Summary

Are you prepared to play a vital role in enhancing our patients' healthcare experiences from the outset? IVX Health is seeking a dedicated Healthcare Reception Specialist with a solid background in healthcare, exceptional technological proficiency, and a strong drive for self-improvement. Most importantly, we are looking for a coordinator who exemplifies outstanding customer service skills, focusing on elevating the patient experience.

ROLE DESCRIPTION
The Healthcare Reception Specialist serves as a crucial point of contact, providing administrative and clerical assistance within IVX Health infusion centers. Responsibilities include welcoming patients, managing appointment schedules, handling phone inquiries, and supporting various office functions.

Key Responsibilities
  • Manage incoming calls and direct them to the appropriate personnel, ensuring excellent service for both internal and external clients.
  • Act as the primary contact for patient inquiries and concerns.
  • Welcome patients and respond to phone calls in a courteous and professional manner.
  • Coordinate and adjust patient appointments following established scheduling protocols.
  • Verify that necessary authorizations are secured prior to patient visits.
  • Follow up with patients regarding upcoming appointments through various communication methods.
  • Perform essential check-in tasks, including:
    • Updating patient demographic information.
    • Verifying insurance details as needed.
    • Collecting necessary identification and medical records.
  • Maintain accurate patient records and filing systems.
  • Provide information about the practice and its services.
  • Process copayments and document transactions accurately in the management system.
  • Complete end-of-day procedures, including report generation and communication with relevant staff.
  • Facilitate patient flow at the front desk, collaborating with clinical staff to enhance efficiency and safety.
  • Handle incoming mail and ensure timely forwarding of invoices.
  • Oversee the ordering and maintenance of office supplies.
  • Keep the reception area organized and welcoming.
  • Provide administrative support as required.

Benefits Offered
  • Comprehensive Health Insurance: Including medical, dental, and vision coverage.
  • Flexible Spending Accounts: Options for managing healthcare expenses.
  • Supplemental Insurance Plans: Additional coverage options for peace of mind.
  • Dependent Care Assistance: Pre-tax options for eligible expenses.
  • Disability Coverage: Voluntary short-term and long-term options available.
  • Family Building Support: Resources for fertility and family planning.
  • Life Insurance: Coverage for you and your dependents.
  • Free Counseling Services: Access to emotional and financial wellbeing resources.
  • Professional Development Support: Tuition reimbursement and certification assistance.
  • Continuing Education Access: Resources to stay current in your field.
  • Charitable Giving Program: Opportunities to support your community.
  • Employee Referral Bonuses: Incentives for referring qualified candidates.
  • Retirement Savings Plan: 401(k) with company matching.

Qualifications

Essential Skills
  • Professionalism: Maintain a positive and professional demeanor.
  • Effective Communication: Ability to listen actively and convey information clearly.
  • Customer Service Focus: Anticipate and meet the needs of patients and providers.
  • Team Collaboration: Work effectively both independently and as part of a team.
  • Quick Learning Ability: Adapt quickly to new tasks and responsibilities.
  • Multitasking Skills: Manage multiple tasks efficiently in a busy environment.
  • Attention to Detail: Ensure accuracy in all tasks.
  • Computer Proficiency: Familiarity with standard office software and EHR systems.
  • Dependability: Be reliable and responsible in all duties.
  • Integrity: Adhere to ethical practices and maintain confidentiality.

Required Education and Experience
  • High School Diploma or GED.
  • 1-2 years of experience in an administrative or front desk role, preferably in healthcare.

Equal Employment Opportunity Statement
IVX Health is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected category.

  • Patient Services Coordinator

    2 weeks ago

    Lansdale, Pennsylvania, United States IVX Health Full time

    Job OverviewPosition LevelEntry LevelJob LocationIVX Health FacilitiesEmployment TypePart-Time (20 to 30 hours per week)Education RequirementHigh School Diploma or GEDTravel RequirementNo Travel RequiredWork ScheduleMonday - Thursday, with occasional SaturdaysJob CategoryAdministrative SupportPosition SummaryAre you prepared to contribute to the healthcare...

  • Senior Patient Services Coordinator

    2 weeks ago

    Lansdale, Pennsylvania, United States Solis Mammography Full time

    Senior Patient Services CoordinatorAre you ready to take the next step in your professional journey? We invite you to consider a rewarding opportunity with us.Key Responsibilities:Oversee daily operations at the front desk, ensuring smooth workflow.Accurately verify and input patient data, including demographics and insurance details, into our systems.Engage...

  • Patient Service Coordinator

    4 days ago

    Lansdale, Pennsylvania, United States Solis Mammography Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient care and support.Key ResponsibilitiesRegistration and Scheduling:...

  • Patient Services Coordinator

    2 weeks ago

    Lansdale, Pennsylvania, United States Aledade, Inc. Full time

    Position: Medical Front DeskLocation: Partner PracticesWe are a prominent and thriving family healthcare facility seeking a dedicated full-time addition to our administrative team.Key Responsibilities:Welcoming patients with a warm and friendly attitude during check-in and check-out.Managing appointment scheduling through our Electronic Medical Record system...

  • Patient Care Coordinator

    3 hours ago

    Lansdale, Pennsylvania, United States Cardiolgy Consultants of Philadephia Full time

    **About Us**Cardiology Consultants of Philadelphia is a professional medical organization dedicated to delivering exceptional cardiology care to our patients. With over 35 locations throughout the Philadelphia area, we are committed to providing comprehensive and personalized care to our community.**Job Summary**We are seeking a highly skilled and...

  • Head Patient Service Associate

    2 weeks ago

    Lansdale, Pennsylvania, United States Solis Mammography Full time

    Senior Patient Services CoordinatorAre you ready to take the next step in your professional journey? Join our dedicated team at Solis Mammography.Key Details:Location: Willow Grove, PAWorking Hours: M-Th 7am-9pm, T & W 7am-10pm, F 7am-4:30pm, Saturday 7:30am-11:30amEssential Qualifications:At least two years of experience in healthcare or patient services is...

  • LPN/RN - Patient Care Specialist

    7 days ago

    Lansdale, Pennsylvania, United States 365 Health Services Full time

    Job OpportunityWe are seeking a skilled and compassionate Licensed Practical Nurse (LPN) or Registered Nurse (RN) to join our team at 365 Health Services. As a member of our nursing team, you will have the opportunity to make a meaningful impact on the lives of individuals with intellectual and physical disabilities in the comfort of their own...

  • Patient Service Representative

    4 days ago

    Lansdale, Pennsylvania, United States Center for Orthopedic and Research Excel Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Center for Orthopedic and Research Excel. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our orthopedic care team.Key ResponsibilitiesPatient Greeting...

  • Patient Service Representative

    3 days ago

    Lansdale, Pennsylvania, United States Philadelphia Hand to Shoulder Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Philadelphia Hand to Shoulder Center. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesPromptly greet and acknowledge...

  • Patient Service Representative

    7 days ago

    Lansdale, Pennsylvania, United States Regional Women's Health Group Full time

    Job SummaryA Regional Women's Health Group is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and medical staff.Key Responsibilities:Greet patients and visitors, and assist and direct...

  • Patient Care Coordinator

    4 days ago

    Lansdale, Pennsylvania, United States Cardiology Consultants of Philadelphia, PC Full time

    About the RoleCardiology Consultants of Philadelphia, PC is seeking a highly skilled and detail-oriented Patient Care Representative to join our team at our Lansdale, PA location.Key ResponsibilitiesSchedule tests and follow-up appointments as patients leave the officeReview instructions for studies scheduled with patientsEnter charges as the patient is...

  • Patient Service Team Lead

    2 days ago

    Lansdale, Pennsylvania, United States Solis Mammography Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Service Team Lead to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for managing daily operations, verifying patient information, and providing exceptional customer service.Key ResponsibilitiesManage daily front desk operations, ensuring...

  • Patient Care Specialist

    7 days ago

    Lansdale, Pennsylvania, United States option companion care Full time

    Job DescriptionJob SummaryWe are seeking a skilled Patient Care Coordinator to join our team at Option Companion Care. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client receives high-quality, individualized care.The ideal...

  • Guest Services Coordinator

    2 weeks ago

    Lansdale, Pennsylvania, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Guest Services Coordinator, your role transcends the traditional responsibilities of managing guest arrivals and departures. We aim to create an experience that is not only seamless but also unforgettable.Key ResponsibilitiesProactively engage with guests to ensure their needs are met and expectations exceeded.Deliver a comprehensive...

  • Care Coordination Manager

    7 days ago

    Lansdale, Pennsylvania, United States option companion care Full time

    Job DescriptionJob SummaryWe are seeking a skilled Patient Care Coordinator to join our team at Option Companion Care. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client receives high-quality, individualized care.The ideal...

  • Clinical Support Specialist and Patient Receptionist

    2 weeks ago

    Lansdale, Pennsylvania, United States Otolaryngology Plastic Surgery Associates Full time

    We are a specialized Otolaryngology (ENT) practice seeking skilled individuals for the role of Healthcare Assistant and Front Desk Coordinator.Key ResponsibilitiesThe Healthcare Assistant will collaborate closely with the physician, monitor vital signs, document patient information in the electronic medical record (EMR) system, assist with medical...

  • Patient Service Representative, Grand View Health Endocrinology

    1 week ago

    Lansdale, Pennsylvania, United States Grand View Hospital Full time

    **Become a Valued Member of Our Team**Grand View Health is seeking a friendly and energetic Patient Service Representative to join our Endocrinology Practice.**Provide Exceptional Patient Care**Assist with scheduling appointments, answering phone calls, and responding to patient inquiries.Work collaboratively with our healthcare team to ensure seamless...

  • Medical Records Coordinator

    2 days ago

    Lansdale, Pennsylvania, United States Harborview at Lansdale Full time

    Job Summary:Harborview at Lansdale is seeking a highly organized and detail-oriented Medical Records Coordinator to join our team. As a Medical Records Coordinator, you will play a critical role in ensuring the accuracy and completeness of patient records.Key Responsibilities:Information Management: Prepare patient charts and gather information and documents...

  • Healthcare Customer Service Specialist

    2 weeks ago

    Lansdale, Pennsylvania, United States Cardiology Consultants of Philadelphia, PC Full time

    Position OverviewCardiology Consultants of Philadelphia is a dedicated healthcare organization focused on delivering exceptional cardiology services. We are seeking a full-time Patient Care Representative to enhance our patient experience.Key Responsibilities:Coordinate scheduling for diagnostic tests and follow-up consultations.Provide patients with clear...

  • Healthcare Customer Service Specialist

    2 weeks ago

    Lansdale, Pennsylvania, United States Cardiology Consultants of Philadelphia, PC Full time

    Position OverviewCardiology Consultants of Philadelphia is a dedicated healthcare organization focused on delivering exceptional cardiology services. We are seeking a full-time Patient Care Representative to enhance our patient experience.Key Responsibilities:Coordinate patient appointments and follow-up visitsProvide clear instructions regarding scheduled...