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Healthcare Receptionist

2 months ago

Lansdale, Pennsylvania, United States Aledade, Inc. Full time

Position: Medical Front Desk Receptionist

Join our thriving family healthcare practice as a dedicated member of our administrative team. We are seeking a full-time professional to enhance our patient experience.

Key Responsibilities:

  • Warmly greet and assist patients during check-in and check-out processes.
  • Manage appointment scheduling using our electronic medical records system.
  • Answer phone calls with a friendly and knowledgeable approach.
  • Verify patient insurance information and assist with inquiries.
  • Demonstrate excellent communication skills in all interactions.
  • Process patient charges during visits and during downtime.
  • Maintain electronic filing of patient charts.
  • Ensure accurate demographic information and make necessary updates.
  • Collect co-pays and process patient payments efficiently.
  • Facilitate referrals through designated online platforms.
  • Availability to work one evening per week and occasional weekends is required.

Qualifications:

  • Outstanding customer service abilities.
  • High School Diploma or equivalent is required.
  • Strong organizational skills are essential.
  • Experience with NaviNet and electronic medical records is preferred.
  • Familiarity with medical terminology is advantageous.

Please note that this position is for a specific practice and the individual will not be a direct employee of Aledade, Inc., thus will not be eligible for Aledade employee benefits.