Hotel Operations Manager
14 hours ago
As a Hotel Operations Manager with Great Lakes Hospitality Group, you will be responsible for maintaining high standards of guest service quality and contributing to the profitability of our hotel departments. Your role will involve supervising Front Desk staff, managing the reservation function, and developing short-term and long-term financial and operational plans.
Key Responsibilities:
- Supervise Front Desk Staff: Hire, train, and evaluate staff to ensure excellent guest service.
- Maintain Guest Service Standards: Contribute to the profitability and guest satisfaction perception of other hotel departments.
- Achieve Budgeted Revenues: Maximize profitability related to the guest services department.
Requirements:
- Bachelor's degree in Hospitality or related field.
- Minimum 1 year experience in night audit, 2 years in front desk operations, and 1 year in direct sales or retail trade.
Salary: $60,000 - $80,000 per annum, depending on experience.
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