Guest Services Representative

3 weeks ago


Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full time

About Us

Candlewood Suites Auburn Hills has been a leader in the hospitality industry since 1919. We are committed to delivering exceptional guest experiences and providing a safe and welcoming environment for our guests and staff.

Job Summary

We are seeking a Night Guest Services Agent to join our team. The ideal candidate will have prior experience in hospitality or customer-facing roles, excellent communication and problem-solving skills, and the ability to work night shifts, including weekends and holidays.

Key Responsibilities

  • Deliver exceptional guest experiences, ensuring seamless check-in and check-out processes.
  • Use up-selling techniques to promote hotel services and facilities.
  • Respond to guest inquiries, resolve issues, and maintain a clean and sanitary work environment.

Benefits

  • A competitive salary of $16.25 per hour.
  • A comprehensive benefits package, including health insurance and flexible scheduling.
  • The opportunity to work in a dynamic and supportive team environment.


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