Senior Vice President of Client Engagement

2 weeks ago


California, Missouri, United States Renaissance Services Full time

PRIMARY RESPONSIBILITIES include the following:

Growth Strategy:
spearhead initiatives for organic growth among agencies in the designated area and assess the tangible value generated through growth initiatives.

Product Utilization:
enhance the adoption of Renaissance's offerings and services, addressing any issues as they arise.

Client Retention:
maintain a 95% retention rate of agencies by ensuring satisfaction with Renaissance's products and services.

Agency Development:
(revenue-based monetization & premium consolidation): communicate carrier objectives to each member agency to meet revenue goals through strategic agency development.

Member Integration:
achieve objectives related to the integration of both existing and new members with the Renaissance platform.

Service Expansion:
promote additional service offerings to agencies to enhance member satisfaction.

Collaborates closely with Regional Carrier Broker Partnership leaders to ensure that regional carrier objectives are met by individual agencies, as well as with Service Delivery teams to guarantee satisfaction and adoption of products and services.

Accountable for guiding and mentoring Growth Advisors and Member Success Partners to meet organizational and regional objectives.
Acts as a representative of the organization at professional associations, carrier meetings, and industry educational and networking events across the region.
QUALIFICATIONS & SKILLS
Bachelor's degree or equivalent experience and training.

At least 10+ years of experience in the property and casualty insurance sector, specifically focused on agency operations, with a comprehensive understanding of P&C product lines, market dynamics, and regulatory frameworks to design and implement growth strategies and optimize agency services.

Strong grasp of the collaborative dynamics between agencies and carriers.
Proven experience in managing multiple projects involving various stakeholders, including internal senior leadership and external partners.
Demonstrated ability to cultivate and maintain professional relationships with members and engage effectively at all organizational levels.
Proficient in leading teams, balancing workloads through effective time management, prioritization, and organizational skills.
Experience in fostering continuous improvement focused on quality, workflow efficiency, and process optimization.
Skilled in leveraging resources, including personnel, technology, research, and data, to enhance performance.
Exhibits excellent organizational skills to manage multiple projects simultaneously, ensuring successful outcomes and timely documentation of all activities.
Communicates confidently and effectively with a professional demeanor, both orally and in writing, with a diverse range of individuals, possessing superior negotiation skills and experience.

Responsive to member needs, fostering a positive experience through a clear understanding of clients' situations, perceptions, and expectations.

Member satisfaction, loyalty, and advocacy are central to all decisions regarding the delivery of products, services, and experiences.

Exhibits a confident demeanor, positive attitude, and genuine friendliness. Displays honesty, respect, consideration, empathy, and approachability.
Adaptable to new or changing priorities and situations.
Resilient, enthusiastic, and determined to overcome challenges to achieve goals and exceed expectations.
Problem Solver: capable of identifying current and potential issues, employing analytical thinking to consider all factors, and implementing effective solutions.
Proficient in Microsoft Office applications, including Excel and PowerPoint.
Familiarity with agency management systems such as Vertafore AMS360, Applied Epic, and EZLynx is advantageous.

#J-18808-Ljbffr

  • California, Missouri, United States CLevelCrossing Full time

    Position at CLevelCrossingSenior Vice President of ESG Advisory ServicesCLevelCrossing is seeking a seasoned professional for the role of Senior Vice President of ESG Advisory Services to enhance its sustainability initiatives. This position is a unique opportunity to contribute to a growing sector focused on environmental, social, and governance (ESG)...


  • California, Missouri, United States Renaissance Services Full time

    KEY RESPONSIBILITIES:Driving Organic Growth: Propel organic expansion for agencies within the designated region and quantify the value generated through growth initiatives.Enhancing Platform Utilization: Promote the effective use of Renaissance products and services, addressing any issues as they arise.Ensuring Member Retention: Achieve a retention rate of...


  • California, Missouri, United States Enterprise Financial Services Corp Full time

    Vice President, Senior SBA Loan UnderwriterPosition Overview: As a key member of our team, the Vice President, Senior SBA Loan Underwriter plays a critical role in assessing and evaluating loan applications and financial documentation. This position is essential for ensuring that our lending practices align with the policies and guidelines set forth by the...


  • California, Missouri, United States Broadridge Financial Solutions , Inc. Full time

    Senior Vice President, Strategic PartnershipsAt Broadridge, we have cultivated a culture where our primary objective is to empower individuals to achieve greater success. If you are enthusiastic about advancing your career while supporting others in their journeys, consider the opportunity at Broadridge.Key Responsibilities:1. Identify and pursue...


  • California, Missouri, United States Broadridge Financial Solutions , Inc. Full time

    Senior Vice President, Strategic PartnershipsAt Broadridge, we cultivate a culture focused on empowering individuals to achieve greater outcomes. If you are enthusiastic about advancing your career while assisting others, consider a role with Broadridge.This position is accountable for identifying prospects within the Retirement sector and mobilizing sales...


  • California, Missouri, United States The Adecco Group Full time

    About the RoleThe Regional Vice President of Field Sales will play a pivotal role in steering, mentoring, and nurturing a dedicated team of Market Development Managers across a specified region. This position entails collaborating closely with the team to proactively uncover new field account prospects, introduce staffing solutions, and devise a sales...


  • California, Missouri, United States WSP Global Inc. Full time

    About This RoleWSP Global Inc. is in search of a Senior Vice President of Wildlife Resource Management. This pivotal position entails overseeing and enhancing WSP's esteemed Biological Resources team while amplifying our firm's presence within crucial business sectors and client networks in the environmental services industry. The successful candidate will...


  • California, Missouri, United States Yoonify Full time

    Position Overview:We are seeking a Senior Vice President of Private Investments with a robust background in high-net-worth financial instruments and private investment sales to spearhead multifamily real estate ventures.Yoonify specializes in acquiring upscale multifamily properties and provides fractional ownership opportunities through its...


  • California, Missouri, United States Sutter Health Full time

    Organization:Sutter Health Administrative DivisionPosition Overview:The Senior Vice President of Ambulatory Operations is responsible for the strategic planning, oversight, and evaluation of market initiatives in key areas such as Imaging, Pharmacy, Genetic Counseling, Laboratory Services, and Ambulatory Surgery Centers. This role involves collaboration with...


  • California, Missouri, United States Meet Recruitment Full time

    Exciting Opportunity - Leading Pharmaceutical Company - Vice President of ManufacturingThis role is pivotal in managing the production and quality assurance of pharmaceutical goods. The ideal candidate will possess experience in Biologics and Rare Diseases.Key Responsibilities:Strategic Development: Formulate and execute manufacturing strategies that align...


  • California, Missouri, United States Meet Recruitment Full time

    Vice President of Regulatory Affairs*Onsite 2-3 days weekly in South San Francisco, CA*Meet Recruitment is collaborating with a pre-IPO biotechnology firm seeking a Vice President of Regulatory Affairs to join their dynamic team. This role represents the inaugural full-time regulatory affairs position within the organization, directly reporting to the CEO....


  • California, Missouri, United States Qnnectnow Full time

    OverviewQnnectnow is in search of dynamic professionals who are eager to redefine the landscape of interconnect technology. Join our team and elevate your career to new heights.Position SummaryThe Senior Vice President of Strategic Partnerships is instrumental in spearheading growth initiatives and expanding our market presence. This role focuses on...


  • California, Missouri, United States Entertainment Services Alliance, Inc. Full time

    Entertainment Services Alliance, Inc. is a leading entity in the digital content landscape, recognized for its innovative approach and extensive reach across various entertainment sectors. We are seeking a Senior Vice President of Strategic Initiatives to spearhead our strategic planning efforts and guide a dedicated team of content strategists.This pivotal...


  • California, Missouri, United States Selby Jennings Full time

    Overview:We are collaborating with a prominent global payments organization in search of a Vice President of Strategic Partnerships to enhance their team.Role Responsibilities:Engage with a wide array of merchants across the United States to proactively identify, pursue, cultivate, and finalize significant merchant partnerships, taking full responsibility...


  • California, Missouri, United States EndoscopeX Inc. Full time

    Company OverviewWelcome to EndoscopeX Inc., where we empower medical professionals to make a difference every day with our cutting-edge endoscopy solutions. Our cystoscopes, ureteroscopes, bronchoscopes, and ENT instruments are leading the way in advanced medical imaging technology. Stay connected with us for industry insights, innovative products, and...


  • California, Missouri, United States Meet Recruitment Full time

    New Opportunity - Leading Pharmaceutical Company - Vice President (VP) of ManufacturingThis role involves a hybrid work model, focusing on a pivotal leadership position responsible for managing the production and quality assurance of pharmaceutical products. Experience in Biologics and Rare Diseases is highly sought after.Key Responsibilities:Strategic...


  • California, Missouri, United States American President Lines Full time

    Company OverviewAmerican President Lines is a prominent player in the shipping and logistics sector, renowned for its commitment to excellence and innovation. With a vast network spanning numerous ports globally, we are dedicated to providing comprehensive and efficient shipping solutions.Position SummaryWe are seeking a Client Relations Specialist to...


  • California, Missouri, United States Montrose Environmental Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Vice President to lead and manage our Emission Solution Services at Montrose Environmental. This executive leadership role requires strategic planning for both current markets and future opportunities, particularly in response to new environmental regulations.Key ResponsibilitiesOversee and...


  • California, Missouri, United States Broadridge Financial Solutions , Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director, Business Growth to join our team at Broadridge Financial Solutions, Inc. This is a key leadership position that will play a critical role in driving business growth and expansion.Key ResponsibilitiesDevelop and execute strategic plans to identify and pursue new business...


  • California, Missouri, United States Heroku Full time

    Position OverviewHeroku is a leading premium platform-as-a-service (PaaS) provider, renowned for building and managing mission-critical customer applications. Our commitment to trust, security, and reliability makes Heroku the preferred choice for essential workloads.We are seeking a Vice President of Product Management to drive product strategy and...