Bilingual Mortgage Customer Service Representative

1 week ago


Irving, Texas, United States Bank of Oklahoma Full time

Req ID: 75384

**Location:** Irving

**Areas of Interest:**

• Mortgage Servicing

**Pay Transparency:**

Salary Range: Not Available

**Application Deadline:**

Not Applicable

**About BOK Financial Corporation:**

BOK Financial Corporation is a leading financial services company that includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Customer Service.

**Job Summary:**

We are seeking a highly skilled Bilingual Mortgage Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

**Responsibilities:**

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Provide accurate and timely information to customers regarding their mortgage accounts

• Collaborate with internal teams to resolve customer issues and improve customer satisfaction

• Develop and maintain a thorough understanding of our products and services to effectively communicate with customers

**Requirements:**

• Bilingual in English and Spanish

• Excellent communication and customer service skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Strong analytical and problem-solving skills

• High school diploma or equivalent required

**What We Offer:**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance



  • Irving, Texas, United States Bank of Oklahoma Full time

    Job Summary:We are seeking a highly skilled Bilingual Mortgage Customer Service Agent to join our team at Bank of Oklahoma. As a key member of our mortgage servicing team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key Responsibilities:Respond to customer inquiries...


  • Irving, Texas, United States Bank of Oklahoma Full time

    Job SummaryWe are seeking a highly skilled Bilingual Mortgage Customer Service Agent to join our team at Bank of Oklahoma. As a key member of our Mortgage Servicing team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key ResponsibilitiesRespond to customer inquiries and...


  • Irving, Texas, United States BOK Financial Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Mortgage Customer Service Agent to join our Mortgage Servicing team at BOK Financial. As a key point of contact for our mortgage loan customers, you will be responsible for providing exceptional customer service and resolving complex issues related to mortgage loan servicing.Key...


  • Irving, Texas, United States BOK Financial Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Mortgage Customer Service Agent to join our Mortgage Servicing team at BOK Financial. As a key point of contact for our mortgage loan customers, you will be responsible for providing exceptional customer service and resolving complex issues related to mortgage loan servicing.Key...


  • Irving, Texas, United States BOK Financial Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Mortgage Customer Service Agent to join our Mortgage Servicing team at BOK Financial. As a key member of our team, you will be responsible for providing exceptional customer service to our mortgage loan customers, handling inquiries, and resolving complex issues related to mortgage loan...


  • Irving, Texas, United States Citizens Full time

    About the RoleWe are seeking a highly skilled and customer-focused Mortgage Customer Service Representative to join our team at Citizens Bank. As a key member of our Home Mortgage division, you will play a critical role in delivering exceptional customer service and support to our mortgage customers.Key ResponsibilitiesHandle service-related inbound customer...


  • Irving, Texas, United States Citizens Full time

    About the RoleWe are seeking a highly skilled and customer-focused Mortgage Customer Service Representative to join our team at Citizens Bank. As a key member of our Home Mortgage division, you will play a critical role in delivering exceptional customer service and support to our mortgage customers.Key ResponsibilitiesHandle service-related inbound customer...


  • Irving, Texas, United States Citizens Full time

    About the RoleWe are seeking a highly skilled and customer-focused Mortgage Customer Service Representative to join our team at Citizens Bank. As a key member of our Home Mortgage business line, you will play a critical role in delivering a world-class customer experience and building trust with our customers.Key ResponsibilitiesHandle service-related...


  • Irving, Texas, United States JoCo Full time

    Job Title: Mortgage Customer Service RepresentativeAt JoCo, we're seeking a highly skilled Mortgage Customer Service Representative to join our team. As a key member of our loan operations department, you will play a vital role in delivering exceptional service to our mortgage customers.Key Responsibilities:Collaborate with the loan department to build...


  • Irving, Texas, United States Integrity Staffing Solutions Full time

    Job Title: Bilingual Customer Service RepresentativeAre you a motivated and detail-oriented individual with excellent communication skills? Do you have experience in customer service and recruitment? We are seeking a Bilingual Customer Service Representative to join our team at Integrity Staffing Solutions.Job Summary:The Bilingual Customer Service...


  • Irving, Texas, United States CornerStone Staffing Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CornerStone Staffing. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced collections environment.Key ResponsibilitiesMake outbound calls to...


  • Irving, Texas, United States Staff My Agency Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at State Farm Agency in Irving, TX. As a key member of our team, you will play a vital role in providing exceptional customer service to our clients, ensuring their needs are met and...


  • Irving, Texas, United States PrideStaff Full time

    Bilingual Customer Service OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PrideStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while working in a fast-paced and dynamic environment.About the Role:Provide bilingual customer...


  • Irving, Texas, United States Tucci Learning Solutions Full time

    Job Summary:The primary purpose of the Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound calls or correspondence.Key Responsibilities:Respond to all borrower inquiries via phone and/or correspondence ensuring high quality service and timely response, adhering to productivity and...


  • Irving, Texas, United States Wells Fargo Full time

    Position: Bilingual Spanish Associate Customer Service RepresentativeAbout the Role:Wells Fargo is seeking a Bilingual Spanish Associate Customer Service Representative within our Customer Service and Business Banking Operations. This role is pivotal in enhancing customer satisfaction and engagement.Key Responsibilities:Assist customers with inquiries...


  • Irving, Texas, United States BSI Financial Full time

    **Job Summary**BSI Financial Services is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.**Key Responsibilities:*** Provide timely and accurate information to customers regarding their mortgage...


  • Irving, Texas, United States Wells Fargo Full time

    About this role:We are seeking a highly skilled Bilingual Spanish Associate Customer Service Representative to join our team in CSBB Operations. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and providing top-notch support to our customers.Key Responsibilities:Support customers with...


  • Irving, Texas, United States BSI Financial Full time

    Customer Service Representative-Call CenterDepartment: Customer Care Location: Irving, TXBSI Financial Services is seeking a Customer Service Representative to provide exceptional customer service to internal and external customers.Key Responsibilities:* Provide timely and accurate information to incoming borrower calls and outgoing communications.* Handle...


  • Irving, Texas, United States BSI Financial Full time

    Customer Service Representative OpportunityDepartment: Customer Care Location: Irving, TXAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at BSI Financial Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers by...


  • Irving, Texas, United States Citizens Financial Group, Inc. Full time

    About Citizens Financial Group, Inc.Citizens Financial Group, Inc. is a leading financial services company dedicated to serving customers, colleagues, and communities. Our organization is committed to delivering exceptional customer experiences and providing innovative financial solutions.Key Responsibilities:Provide top-notch customer service to mortgage...