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Bilingual Customer Service Representative

2 months ago

Irving, Texas, United States PrideStaff Full time
Bilingual Customer Service Opportunity

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at PrideStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while working in a fast-paced and dynamic environment.

About the Role:

  • Provide bilingual customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure your success in the role

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in a second language (English and Spanish required)

Why PrideStaff?

PrideStaff is a leading staffing agency with a reputation for excellence and a commitment to customer satisfaction. We offer a dynamic and supportive work environment, opportunities for career growth and professional development, and a comprehensive training program to ensure your success in the role.