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Business Development Manager
2 months ago
We are seeking a highly motivated and results-driven professional to join our team as an Account Manager at Erik Simonis - State Farm Agent. As a key member of our sales team, you will play a vital role in growing our agency through meaningful customer relationships and acting as a liaison between customer needs and agency departments.
Key Responsibilities- Establish and Maintain Customer Relationships
- Build and maintain strong relationships with existing customers to ensure their needs are met and exceeded.
- Identify new business opportunities and develop strategies to acquire new customers.
- Provide Exceptional Customer Service
- Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Provide friendly and professional service to ensure customer satisfaction.
- Promote Successful Customer Relationships
- Develop and implement strategies to promote successful and long-lasting customer relationships.
- Identify opportunities to upsell and cross-sell products and services to existing customers.
- Sales and Activity Goals
- Meet or exceed sales targets and activity goals.
- Develop and implement strategies to achieve sales and activity goals.
- Experience
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience managing client relationships is preferred.
- Skills
- Excellent communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to and communicate with a customer.
- Able to make outbound sales calls.
- Ability to work in a Sales organization with goals and expectations.
- Licenses
- Required to obtain Property and Casualty License.
- Required to obtain Life and Health License.
- Preferred Qualifications
- Preferred Bilingual Spanish.
- Competitive Compensation
- Salary plus commission/bonus.
- Yearly Bonus.
- Opportunities for Advancement
- Growth potential/opportunities for advancement within my agency and State Farm.
- Professional Development
- Learn how to be a State Farm Agent.