Customer Service Specialist

1 week ago


Southaven, Mississippi, United States Batteries Plus Bulbs Full time

A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST / RETAIL STORE ASSOCIATE

As a Customer Service Specialist / Retail Store Associate, you will receive comprehensive training to equip you with the necessary product knowledge. In this role, you serve as a brand ambassador, delivering outstanding customer service. While any clerk can direct a customer to a shelf, you are the trusted resource who can suggest the most suitable battery for various needs, whether it’s for a smartphone, vehicle, or recreational equipment.

Your passion for engaging with customers allows you to forge personal connections effortlessly, ensuring that every individual feels appreciated and valued. With a warm demeanor, you will also handle phone inquiries, providing thoughtful responses to questions. Maintaining a clean and organized store environment is a point of pride for you, and you take satisfaction in representing a reputable company while delivering exceptional service.

QUALIFICATIONS FOR AN ENTRY-LEVEL CUSTOMER SERVICE SPECIALIST / RETAIL STORE ASSOCIATE

• Ability to lift up to 50 lbs. regularly (e.g., car batteries)

• Proficiency in working with small components (e.g., watch battery replacement and phone repairs)

• Strong customer service abilities

We value your time, which is why we have streamlined our application process. If you believe you would excel in this entry-level customer service position, we encourage you to complete our initial mobile-friendly application. We look forward to connecting with you.



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