Appointment & Business Coordinator

4 days ago


Marshfield, Wisconsin, United States Family Health Center of Marshfield Inc. Full time
Job Summary

The Appointment & Business Assistant plays a vital role in providing exceptional customer service to patients and customers, serving as the initial point of contact for inquiries and concerns. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Assess patient and customer needs to determine appropriate scheduling and billing
  • Obtain and release medical records in a timely and secure manner
  • Provide administrative support to medical staff, including data entry and record-keeping
  • Maintain accurate and up-to-date records, both physical and electronic
  • Ensure compliance with organizational policies and procedures

Requirements

  • High School diploma or equivalent required; Medical Terminology course or vocational technical Health Unit Coordinator Program preferred
  • Excellent written and verbal communication skills, with ability to work effectively in a team environment
  • Keyboard, computer, and telephone proficiency, with ability to learn new software and systems
  • Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within 90 days of hire

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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