Appointment Coordinator

1 day ago


Marshfield, Wisconsin, United States Family Health Center of Marshfield Inc. Full time
Job Summary

The Appointment Coordinator - Bilingual serves as the initial point of contact for patients and customers, providing exceptional customer service and support. This role requires strong communication skills, both written and verbal, to effectively schedule appointments, handle billing, and release medical records.

Key Responsibilities:

  • Assess patient needs to determine appropriate scheduling and billing
  • Provide excellent customer service in-person and via telephone
  • Release medical records in a timely and secure manner

Requirements:

  • High School diploma or equivalent
  • Basic Life Support (BLS) certification awarded by the American Heart Association (AHA)
  • Bilingual Spanish speaking with ability to pass a skills-based assessment

Work Environment:

Monday - Friday; 8:00 AM - 5:00 PM

40 hours per week



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