Guest Services Ambassador

6 hours ago


Austin, Texas, United States McDonald's Full time
About the Role

We're looking for a talented and enthusiastic Guest Services Representative to join our team at McDonald's. As a Guest Services Representative, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a positive experience.

Key Responsibilities
  • Provide outstanding customer service, ensuring that every guest has a positive experience
  • Connect with customers to understand their needs and preferences
  • Check with customers to ensure they are satisfied with their food and make recommendations as needed
  • Ask guests to complete a Guest Satisfaction Survey to help us improve our service
  • Set up and take down outdoor canopies as needed
  • Travel to various locations to support our brand
  • Handle any customer concerns or issues in a professional and courteous manner
  • Communicate with the restaurant team to provide feedback and recommendations
What We Offer

We offer a competitive pay rate, medical, dental, and vision coverage, education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. We also offer discount programs, free meals/meal discounts, and a chance to grow with top-notch training and our Archways to Opportunity education programs.

Requirements

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. You must be 18 years of age or older to work as a Guest Services Representative.

Why Work at McDonald's?

McDonald's and its franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere.


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